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For Companies At a Glance
- Tasks: Engage with tech partners, present Rasa’s solutions, and build demo assistants.
- Company: Join Rasa, a leader in generative conversational AI, with a remote-first culture.
- Benefits: Flexible hours, professional development stipend, 26 days PTO, and health benefits.
- Other info: Remote work with a dynamic team across Europe and North America.
- Why this job: Make an impact in AI by collaborating with top tech companies and driving innovation.
- Qualifications: 7+ years in customer-facing roles, software engineering expertise, and great presentation skills.
The predicted salary is between 70000 - 90000 £ per year.
Your turn to start the conversation. Write the future at Rasa. Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI. That’s Rasa. That’s our message. Join us and add yours.
SUMMARY
We’re looking for a Staff Pre-Sales Solutions Engineer to join our Go-to-market team. You will serve as a technical expert, working closely with the head of global partnerships and across our solution engineering organization, with a primary focus on global partnerships. You will be responsible for defining the technical strategy, solving complex problems, and acting as a force multiplier in creating and enabling new partnerships between technology companies and Rasa. This is an individual contributor role with significant organizational influence and technical autonomy. You will also guide key partnership accounts through technical validations, which may include building demos, delivering technical presentations, or supporting an architecture review. You will report to the Director of Solutions Engineering.
ABOUT THIS ROLE
We’re a startup, so you’ll have to be comfortable rolling up your sleeves and doing whatever is required to support our mission. We're scaling our Go to Market team including our pre-Sales team to be technical liaisons for our Partnership and Sales teams. As a Staff Pre-Sales Solutions Engineer, you'll make an impact on your team by:
- Engage with key technology partner companies by presenting Rasa’s technology while addressing any technical questions or concerns that arise during the setup of the partnership.
- Develop a deep understanding of Rasa’s products and technology and work closely with the Product and Sales teams to resolve technical blockers.
- Educate partners on Rasa’s products.
- Build demo assistants to showcase our technology for partners' use cases.
- Ensure that the proof of concepts and the technical evaluations are successful.
- Collect market insights and product feedback from conversations with partners and pass them on to the product team.
- Define and articulate the strategic roadmap for partners’ initiatives, ensuring every project aligns with long-term business objectives.
- Anticipates and resolves communication bottlenecks.
- Establish guidelines and best practices for demo creation and maintenance done by the partners.
- Mentor the solution engineering team via collaboration and high-quality technical sessions.
ABOUT YOU
- 7+ Years in a customer-facing role (Sales/Solutions Engineer or Enterprise Architect or similar).
- Deep proficiency and experience in Software Engineering through a previous role.
- Experience in working with Fortune 500 companies.
- You should be an expert with at least one programming language (ideally Python).
- Great presentation skills with the ability to communicate complex technical concepts to non-technical stakeholders and leadership.
- Strong desire to help people, problem-solving skills, and attention to detail.
- Ability to travel at least 30% of the time.
Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you!
MEET YOUR TEAM
The Solutions Engineering (SE) Team at Rasa is the functional and technical bridge between our cutting-edge conversational AI platform and the world’s most ambitious enterprises. We don’t just "demo" software; we act as trusted advisors, helping prospective customers navigate the complex AI landscape to build solutions that drive genuine business impact. We are a lean, high-impact group of technical storytellers. Currently, the team consists of:
- Director of SE and resident player-coach, who stays close to the tech while guiding our global strategy.
- A Global Footprint: We are a distributed team across North America and Europe. Currently, we have 1.5 SEs covering North America and 2 SEs based in England and France.
WHAT YOU CAN EXPECT FROM US
- Flexible hours and a dedicated remote budget.
- A stipend for professional development & 6 paid education days to help you grow within your role.
- 26 days PTO + paid sick leave + paid public holidays.
- A Macbook, and other tech to help you do your job.
- We have regular remote team events, as well as an annual company-wide offsite.
- Health benefits.
- 401(k) contribution with up to 4% match (USA Only).
- Equity options.
You can find more information about our benefits per location here: Rasa Perks & Benefits.
ABOUT US
Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly no-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence.
FREQUENTLY ASKED QUESTIONS
You can find answers to FAQs from candidates about this role specifically on our Solutions Engineer FAQs sheet. Rasa is an equal opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age.
Please be mindful of the hiring location(s) listed. You must be located in and a resident of the location(s) listed for us to proceed with your application.
Staff Pre-Sales Solutions Engineer employer: Rasa
Contact Detail:
Rasa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staff Pre-Sales Solutions Engineer
✨Tip Number 1
Get to know Rasa inside out! Familiarise yourself with our products and technology. This way, when you chat with us, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Practice your presentation skills! You’ll need to communicate complex ideas clearly, so grab a friend or family member and explain Rasa’s tech to them. The clearer you are, the more confident you’ll feel.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant online communities. Engaging with us before applying can give you insights and make your application stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Rasa team!
We think you need these skills to ace Staff Pre-Sales Solutions Engineer
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for technology and how it connects with people.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific projects or roles that align with what we’re looking for in a Staff Pre-Sales Solutions Engineer.
Showcase Your Technical Skills: Since this role involves technical expertise, be sure to include any programming languages you’re proficient in, especially Python. Share examples of how you've used these skills to solve complex problems in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Rasa
✨Know Your Tech Inside Out
As a Staff Pre-Sales Solutions Engineer, you'll need to have a deep understanding of Rasa’s products and technology. Make sure you can explain complex technical concepts clearly and confidently, especially in relation to how they solve problems for potential partners.
✨Prepare for Technical Questions
Expect to face technical questions during your interview. Brush up on your programming skills, particularly in Python, and be ready to discuss your previous experiences with software engineering and customer-facing roles. This will show that you can handle the technical demands of the job.
✨Showcase Your Presentation Skills
Since you'll be presenting Rasa’s technology to partners, practice your presentation skills. Prepare a mock demo or presentation that highlights how Rasa can address specific use cases. This will demonstrate your ability to communicate effectively with both technical and non-technical stakeholders.
✨Understand the Company Culture
Rasa values compassion and expertise, so make sure you convey your passion for helping others and your problem-solving mindset during the interview. Familiarise yourself with their mission and values, and think about how your personal values align with theirs.