At a Glance
- Tasks: Support complex web-based software and triage customer issues.
- Company: Tech-driven business in East Ipswich with a focus on innovation.
- Benefits: Salary around £35,000, hybrid working, and 25 days leave plus bank holidays.
- Other info: Great progression opportunities into development or project delivery.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Good understanding of SQL, scripting languages, and excellent communication skills.
The predicted salary is between 35000 - 35000 £ per year.
A technology driven business in the East Ipswich area is looking for a Development Support Engineer to join its team. This is a varied technical role supporting complex web-based software. In your new position you will act as a key technical contact for customers which will see you triaging customer issues, providing technical support on their application and working to find bugs. Alongside this you will also play an active role in understanding new client requirements, helping to deliver new customer implementations and supporting the development team with testing.
To be successful it is likely that you will have:
- A good technical understanding of SQL and scripting languages
- An interest in AI (experience of cursor would be advantageous)
- Excellent communication skills
In return they are offering:
- A salary of circa £35,000
- Excellent progression opportunities into either development or project delivery
- Hybrid Working
- 25 days leave plus bank holidays
If you would like to find out more, please apply now.
Development Support Engineer in Suffolk employer: RaptorTech Recruitment Ltd
Join a forward-thinking technology company in East Ipswich as a Development Support Engineer, where you will be at the forefront of delivering exceptional technical support and solutions. With a strong emphasis on employee growth, you will benefit from excellent progression opportunities into development or project delivery, alongside a hybrid working model that promotes work-life balance. Enjoy a supportive work culture that values innovation and collaboration, all while being part of a dynamic team dedicated to pushing the boundaries of web-based software.
Contact Details:
RaptorTech Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Development Support Engineer in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups or webinars, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research common questions for Development Support Engineers and practice your responses. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively.
✨Tip Number 3
Show off your technical skills! If you’ve got experience with SQL or scripting languages, be ready to discuss specific projects or challenges you’ve tackled. We want to see how you can apply your knowledge in real-world scenarios.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Development Support Engineer in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your technical skills, especially in SQL and scripting languages. We want to see how your experience aligns with the role of a Development Support Engineer, so don’t hold back on showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background makes you a great fit. We love seeing enthusiasm for AI and any experience you have with it, so mention that too!
Show Off Your Communication Skills:Since this role involves being a key technical contact for customers, it’s crucial to demonstrate your communication skills. In your application, use clear and concise language, and maybe even share an example of how you’ve effectively communicated technical information in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at RaptorTech Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your SQL and scripting languages before the interview. Be ready to discuss how you've used these skills in past roles, as well as any experience you have with AI or cursor. This will show that you're not just familiar with the tech, but that you can apply it effectively.
✨Communicate Clearly
Since this role involves being a key technical contact for customers, practice explaining complex technical concepts in simple terms. Think about how you would describe a bug fix or a new feature to someone without a technical background. Clear communication is crucial!
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific customer issues or bugs. Prepare some examples from your past experiences where you successfully triaged problems or implemented solutions. This will demonstrate your analytical skills and ability to think on your feet.
✨Show Enthusiasm for Learning
This role involves understanding new client requirements and supporting development. Express your eagerness to learn and adapt, especially regarding new technologies and methodologies. Employers love candidates who are proactive about their professional growth!
