At a Glance
- Tasks: Support complex web-based software and triage customer issues.
- Company: Tech-driven business in East Ipswich with a focus on innovation.
- Benefits: Salary around £35,000, hybrid working, and 25 days leave plus bank holidays.
- Other info: Excellent progression opportunities into development or project delivery.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Good understanding of SQL, scripting languages, and strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
A technology driven business in the East Ipswich area is looking for a Development Support Engineer to join its team. This is a varied technical role supporting complex web-based software. In your new position you will act as a key technical contact for customers which will see you triaging customer issues, providing technical support on their application and working to find bugs. Alongside this you will also play an active role in understanding new client requirements, helping to deliver new customer implementations and supporting the development team with testing.
To be successful it is likely that you will have:
- A good technical understanding of SQL and scripting languages
- An interest in AI (experience of cursor would be advantageous)
- Excellent communication skills
In return they are offering:
- A salary of circa £35,000
- Excellent progression opportunities into either development or project delivery
- Hybrid Working
- 25 days leave plus bank holidays
If you would like to find out more, please apply now.
Development Support Engineer in Ipswich employer: RaptorTech Recruitment Ltd
Join a forward-thinking technology-driven business in East Ipswich, where you will thrive in a dynamic work culture that values innovation and collaboration. As a Development Support Engineer, you'll benefit from excellent progression opportunities into development or project delivery, alongside a competitive salary and hybrid working arrangements, ensuring a healthy work-life balance. With 25 days of leave plus bank holidays, this company is committed to fostering employee growth and well-being, making it an exceptional place to build your career.
Contact Details:
RaptorTech Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Development Support Engineer in Ipswich
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend local tech meetups. We can’t stress enough how personal connections can give you the inside scoop on the role and even get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your SQL and scripting skills. We recommend doing some mock interviews with friends or using online platforms to practice common technical questions related to the role.
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to discuss how you've tackled technical issues in the past. We love hearing about real-life examples that demonstrate your ability to triage and resolve customer problems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate candidates who are eager to join our tech-savvy team.
We think you need these skills to ace Development Support Engineer in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your technical skills, especially in SQL and scripting languages. We want to see how your experience aligns with the role of a Development Support Engineer, so don’t hold back on showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background makes you a great fit. We love seeing enthusiasm for AI and customer support, so let that passion come through.
Show Off Your Communication Skills:Since this role involves being a key technical contact for customers, it’s crucial to demonstrate your communication skills. In your application, include examples of how you've effectively communicated complex technical issues in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at RaptorTech Recruitment Ltd
✨Know Your Tech
Brush up on your SQL and scripting languages before the interview. Be ready to discuss how you've used these skills in past roles, as this will show your technical understanding and readiness for the Development Support Engineer position.
✨Communicate Clearly
Since excellent communication skills are a must, practice explaining complex technical concepts in simple terms. This will help you demonstrate your ability to be a key technical contact for customers during the interview.
✨Show Your Interest in AI
If you have any experience with AI or cursor, make sure to highlight it. Discussing your interest and any relevant projects can set you apart from other candidates and show that you're engaged with current technology trends.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific customer issues or bugs. Think of examples from your past experiences where you triaged problems effectively, as this will showcase your problem-solving skills and readiness for the role.
