Senior / Group Account Director in London

About Raptor
At Raptor, we create the moments people show up for.

We're an award-winning global youth and student marketing agency helping the world's biggest brands build genuine relationships with the next generation through connected experiences, creators, communities and culture.

From viral pop-ups and nationwide roadshows to creator partnerships, brand ambassador programmes and social-first campaigns, we create work that people don't just see - they participate in, talk about and share.

Trusted by brands including Tinder, Deliveroo, Gymshark, PepsiCo and Airbnb, we're proud to have been recognised as one of Britain's Fastest Growing Private Companies in The Sunday Times 100.

As we continue to expand internationally, we're looking for an exceptional Senior / Group Account Director to lead several of our client accounts.

The Opportunity
This is one of the most influential client leadership roles within Raptor.

You'll take ownership of several of our UK client accounts, across the world's biggest and most recognised companies, and become the senior strategic lead responsible for its continued success and future growth.

You'll shape the long-term global relationship, lead multidisciplinary teams, and help evolve highly successful community marketing programmes into broader integrated partnerships.

Working directly with senior client stakeholders and Raptor's executive leadership, you'll identify opportunities to expand into new services including creator, experiential, influencer marketing, creator partnerships, social, content, insights and emerging marketing channels.

This role requires someone who can think commercially, lead and inspire teams and build several of the agency's most important client relationships for years to come.

• Client Leadership
• Own the strategic direction of several of Raptor's client accounts.
• Build trusted relationships with senior stakeholders across multiple functions and markets.
• Become the executive sponsor for the account, ensuring every interaction reinforces Raptor as a long-term strategic partner.
• Lead annual planning, quarterly business reviews and long-term global growth strategies.
• Represent Raptor at the highest level, confidently building relationships with senior client decision-makers.
• Ensure consistency, quality and excellence across every campaign.

• Community Marketing Leadership
• Lead community marketing programmes, ensuring best-in-class execution.
• Continue evolving community marketing programmes through innovation, technology and strategic thinking.
• Champion community-first marketing as a core driver of brand growth.
• Identify new ways to create measurable value for the client through community engagement and advocacy.

• Account Growth & Commercial Leadership
• Develop and execute an account growth strategy.
• Identify opportunities to expand the relationship into additional marketing disciplines, including:
  • Experiential Marketing
  • Brand Activations
  • Creator & Influencer Marketing
  • Social & Content Production
  • Talent Partnerships
  • PR & Earned Media
  • Insights & Research
  • Technology & Community Platforms
• Own forecasting, commercial planning, profitability and investment recommendations.
• Drive significant organic revenue growth year-on-year.
• Balance ambitious innovation with strong commercial discipline.

• Team Leadership
• Lead and inspire multidisciplinary teams.
• Inspire Account Directors, Strategists, Producers, Creatives and Delivery teams to consistently produce exceptional work.
• Create a high-performance culture built around collaboration, accountability and continuous improvement.
• Build scalable processes that enable teams across multiple teams to operate as one agency.
• Mentor senior leaders within the account, creating clear development pathways and succession plans.

• Continuously challenge how community marketing can evolve for one of the world's biggest brands.
• Stay ahead of emerging cultural, technological and platform trends.
• Bring innovative thinking that helps the client remain at the forefront of youth marketing.
• Collaborate with Raptor's leadership team to shape new products, services and capabilities inspired by the partnership.
• Develop award-winning work that becomes a benchmark for the industry.

About You
You're an exceptional client leader who knows how to build partnerships at a senior level.

You understand the complexity of international organisations and know how to navigate multiple stakeholders, markets and priorities while maintaining a clear strategic vision.

You're commercially ambitious, naturally entrepreneurial and excited by the opportunity to grow the agency's most important client relationships into something even bigger.

Most importantly, you're passionate about creating work that genuinely connects with people and influences youth culture.

You thrive in fast-moving environments, inspire those around you and lead with energy, humility and ambition.

• Skills & Experience
• Essential
• 10+ years' experience within an integrated, creative, experiential or digital marketing agency.
• Significant experience leading large client partnerships.
• Proven experience managing multi-million-pound client accounts.
• Strong understanding of community marketing, experiential, social, influencer and integrated communications.
• Experience leading multidisciplinary teams.
• Exceptional commercial acumen with responsibility for revenue growth, profitability and forecasting.
• Outstanding client leadership and executive stakeholder management.
• Experience developing long-term account growth strategies.
• Strong people leadership with a track record of building high-performing teams.

• Experience delivering global community or ambassador programmes.
• Experience working with major FMCG or technology brands.
• Experience across youth marketing or culture-led marketing.
• International agency experience across multiple markets.

What Success Looks Like
Within your first 12 months you will have:

• Strengthened several of Raptor's most important global client relationships.
• Delivered exceptional client campaigns.
• Built trusted relationships with senior global stakeholders.
• Successfully expanded the partnerships into new marketing disciplines.
• Delivered significant organic revenue growth.
• Developed a world-class team.
• Positioned Raptor as the client's strategic global agency partner for community marketing and beyond.