Rapport is seeking an experienced Guest Services Manager and Reception Team Leader to oversee front-of-house, meetings and events across our London sites. You will lead a large team of ambassadors, maintain a high-profile presence, and deliver exceptional, high-touch service with poise and discretion.
This full-time, permanent role offers 40 hours per week (Mon-Fri), across prestigious client sites in London, with opportunities to grow within Rapport's award-winning hospitality portfolio.
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London Guest Services Manager & Team Lead employer: Rapport
Rapport Guest Services is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. Located at the Canada Water site, team members benefit from a supportive environment that encourages growth through hands-on experience in service management and leadership. With a focus on collaboration and a commitment to delivering outstanding customer experiences, Rapport provides unique opportunities for personal and professional advancement.
