At a Glance
- Tasks: Be the friendly face of our office, welcoming visitors and providing top-notch service.
- Company: Join a leading commercial real estate firm known for innovative, sustainable workspaces.
- Benefits: Enjoy travel discounts, wellness programs, and endless learning opportunities.
- Other info: Dynamic role with potential for career advancement within a vibrant team.
- Why this job: Make a lasting impression while growing your career in a supportive environment.
- Qualifications: Customer service experience and excellent communication skills are essential.
The predicted salary is between 35705 - 35705 € per year.
We are looking for a Corporate Receptionist to join our Rapport Team, based in the Farrindon! In this role, you will be the first point of contact for our multi-tenanted office building, welcoming tenants and visitors with warmth and professionalism. Your role is vital in creating a positive, lasting impression while delivering exceptional service in line with our policies and standards.
If you have excellent customer service experience and are looking to join a company that supports your growth and development, we would love to hear from you!
Our client is a leading commercial real estate firm known for developing and investing in thoughtfully designed, sustainable workspaces. Their innovative, design-led approach places a strong emphasis on community, collaboration, and creating environments where people and businesses can thrive.
Type of Contract: Full-time, Permanent
Hours: 45 per week (Monday-Friday, shift rota basis between 7 AM and 7 PM)
This is a maternity cover role, however we are offering a permanent, full-time contract (45 hours per week). At the end of the maternity cover period, you will be re-deployed to an alternative site within the Rapport Network Team (subject to T&C).
Salary: £35,705 per annum
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you're passionate about!
Main responsibilities
- Deliver the highest level of service and care to all tenants and visitors, consistently following service level agreements, policies, and procedures.
- Provide an exceptional welcome experience, ensuring every guest is acknowledged promptly and professionally in line with brand standards.
- Maintain strong awareness of all building facilities to confidently guide and assist guests as needed.
- Handle enquiries and requests whether in person, by phone, or via email, in a proactive, timely, and professional manner.
- Provide support to the Building Manager as required.
- Communicate any new, ongoing, or potential issues or complaints to the Assistant Guest Services Manager and Guest Services Manager to ensure swift and appropriate resolution.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
- Possess a warm, outgoing personality with the ability to build strong rapport with key stakeholders.
- Demonstrate excellent verbal and written communication skills in English.
- Be creative, proactive, organised, highly detail-focused, process-driven, and resourceful, with a positive, can-do attitude.
- Be confident working independently as well as collaboratively within a larger team.
- Present yourself impeccably and display exceptional interpersonal skills.
- Bring genuine passion for delivering outstanding guest service in every interaction.
- Ideally have a minimum of one year of customer service experience in a similar role, such as front-of-house reception within a luxury hotel, premium airline, or corporate environment.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time.
Corporate Receptionist in Islington employer: Rapport
Join Rapport Guest Services as a Corporate Receptionist in Farringdon, where you will be the welcoming face of our multi-tenanted office building. We pride ourselves on a people-first culture that fosters professional growth and development, offering extensive learning opportunities, wellness programmes, and community engagement initiatives. With a commitment to inclusion and exceptional service standards, we ensure that every team member thrives in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist in Islington
✨Tip Number 1
First things first, make sure you know the company inside out! Research their values and culture so you can show how you fit right in. When you walk into that interview, let your passion for delivering outstanding guest service shine through!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your customer service experience and demonstrate your warm, outgoing personality when it counts.
✨Tip Number 3
Dress to impress! As a Corporate Receptionist, your appearance matters. Choose an outfit that reflects professionalism and aligns with the company's brand standards. Confidence starts with looking the part!
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance of landing that dream job!
We think you need these skills to ace Corporate Receptionist in Islington
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and outgoing personality shine through! We want to see how you can create rapport with others, so don’t be afraid to inject a bit of yourself into your cover letter.
Tailor Your Experience:Make sure to highlight your customer service experience that aligns with the role. We’re looking for someone who’s been in a similar environment, so mention any relevant roles or skills that demonstrate your ability to deliver exceptional service.
Be Professional Yet Approachable:Your written application should reflect the professionalism we value at Rapport, but also show that you’re approachable. Use clear, concise language and maintain a friendly tone to convey your communication skills.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It helps us keep track of applications and ensures you’re considered for the right role that matches your experience!
How to prepare for a job interview at Rapport
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understanding Rapport's commitment to exceptional service and community will help you align your answers with their ethos, showing that you're a great fit for their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've delivered outstanding customer service. Highlight situations where you went above and beyond to create a positive experience, as this role is all about making lasting impressions.
✨Practice Your Communication Style
Since you'll be the first point of contact, it's crucial to demonstrate excellent verbal and written communication skills. Practise answering common interview questions clearly and confidently, ensuring you convey warmth and professionalism in your tone.
✨Dress to Impress
As a Corporate Receptionist, your appearance matters. Dress impeccably for the interview to reflect the professional image expected in the role. This not only boosts your confidence but also shows your understanding of the company's standards.
