At a Glance
- Tasks: Support client-facing hospitality needs and manage event catering with a proactive approach.
- Company: Join the dynamic Rapport team and be part of a vibrant work culture.
- Benefits: Enjoy travel discounts, life assurance, wellness programs, and a contributory pension scheme.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Make a real impact in a fast-paced environment while delivering high service standards.
- Qualifications: Energetic, detail-oriented, and able to thrive in a busy setting.
The predicted salary is between 27200 - 27200 £ per year.
We are seeking an energetic and professional Hospitality Assistant to join our dynamic Rapport team of 3. This role supports all client-facing and internal hospitality needs, including event and meeting catering, kitchen and supply management, and coordination of internal breakfasts and lunches. The successful candidate will help set up event and meeting spaces, work with external contractors, manage consumables such as milk and fruit orders.
We are looking for someone proactive, hands-on, and attentive to detail, who delivers consistently high service standards in a fast-paced environment.
Type of contract: Full-time, permanent
Hours: 32 per week (Monday-Thursday, however, flexible on Fridays on a rare occasion for events. On a shift rota basis with regular shifts of 7:30 AM - 4:30 PM or 9 AM - 6 PM, however, flexibility is required between 7 AM - 8 PM for events)
Salary: £27,200
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Hospitality Assistant employer: Rapport
At Rapport, we pride ourselves on creating an exceptional workplace experience, and as a Floor Host Supervisor in the vibrant Canary Wharf, you'll be part of a dynamic team that values diversity and collaboration. We offer flexible working hours to accommodate client needs, alongside opportunities for personal and professional growth within a supportive environment. Join us to not only enhance your career but also to contribute to a culture that prioritises employee well-being and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rapport. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rapport
Don't be shy about reaching out to Rapport directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rapport and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rapport
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
