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- Tasks: Create a warm, professional experience for guests and manage reservations.
- Company: Join a global media and marketing leader with a vibrant team.
- Benefits: Enjoy travel discounts, complimentary meals, and a contributory pension scheme.
- Why this job: Be at the heart of an exciting workplace and develop your skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible hours and opportunities to rotate across different areas.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Guest Services Ambassador to join our vibrant team of 18 Rapport Ambassadors, based at our client's offices near Southwark and London Bridge. Our client is an American global media, marketing and corporate communications holding company, and you will be at the heart of creating a warm, professional and seamless experience for everyone who walks through the door.
From delivering first-class reception services and managing reservations to supporting building operations and events, you will play a key role in bringing our client's workplace to life. While you will have a primary base, you will also have the opportunity to rotate across different areas, ensuring variety and scope to develop your skills.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis between 7:30 AM and 6 PM, with flexibility of hours to ensure coverage of high-level events support as required by the business)
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer complimentary meals whilst on shift.
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access to health benefits.
Guest Services Ambassador employer: Rapport
Contact Detail:
Rapport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Ambassador
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills align with creating that warm, professional experience mentioned in the job description. We want you to shine!
✨Tip Number 3
Show your enthusiasm! When you get the chance to meet the team, let your passion for guest services and creating memorable experiences come through. It’s all about making a great impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Guest Services Ambassador
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words. Remember, you're applying for a role that’s all about creating a welcoming atmosphere.
Tailor Your Application: Make sure to tailor your application specifically for the Guest Services Ambassador role. Highlight your relevant experience and skills that align with the job description. We love seeing how you can bring our client’s workplace to life!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid fluff and focus on what makes you a great fit for the role. Remember, first impressions count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Rapport
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and the specific role of a Guest Services Ambassador. This will not only help you answer questions more effectively but also show your genuine interest in being part of their vibrant team.
✨Showcase Your People Skills
As a Guest Services Ambassador, you'll be the face of the company. Prepare examples from your past experiences where you've successfully interacted with customers or managed difficult situations. Highlighting your ability to create a warm and professional atmosphere will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle various situations in a guest services role. Think about potential challenges you might face and how you would resolve them. Practising these responses can help you feel more confident during the interview.
✨Dress the Part
First impressions matter, especially in a guest-facing role. Dress smartly and professionally to reflect the company's image. This shows that you understand the importance of presentation and are serious about the position.
