At a Glance
- Tasks: Lead a dynamic team to deliver exceptional client services and exceed expectations.
- Company: Join a vibrant company that values professionalism and teamwork.
- Benefits: Enjoy travel discounts, life assurance, pension scheme, and wellness programs.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Be the face of the business and make a real impact on client satisfaction.
- Qualifications: Strong leadership skills and a passion for delivering high-quality service.
The predicted salary is between 38600 - 38600 £ per year.
The Team Leader will be responsible for ensuring that all the needs of the client are met and exceeded in a professional and friendly manner. As the face of the business, you will ensure all client needs are met and exceeded while motivating, coaching, and managing your team to deliver high-quality services. You will take ownership of operational, people, and business responsibilities to support the broader goals of the company and its clients. You will be in charge of managing and motivating a brilliant team of 5 across multiple buildings to continue to deliver high quality services.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, on a shift rota basis between 7 AM and 7 PM).
Salary: £38,600 per annum
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally
Front of House Team Leader employer: Rapport
Rapport Guest Services is an exceptional employer located in the vibrant City of London, offering a dynamic work culture that prioritises employee wellbeing and professional growth. As the Head of Guest Experience & Service Excellence, you will be part of an award-winning team, with opportunities to inspire and develop your colleagues while enjoying a competitive salary and performance bonuses. The company's commitment to service excellence ensures that every day is rewarding and meaningful, making it an ideal place for those passionate about hospitality.
