At a Glance
- Tasks: Lead a team to deliver exceptional guest services and create unforgettable experiences.
- Company: Join a prestigious global client in the heart of London.
- Benefits: Competitive salary, performance-based bonus, and flexible working hours.
- Other info: Opportunity for career growth in a fast-paced, front-of-house setting.
- Why this job: Be the face of excellence and inspire your team in a dynamic environment.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Prestigious Global Client | Central London
Salary: £45,000 + performance-based bonus
Hours: 40 per week, Monday-Friday (with flexibility)
Contract: Full-time, Permanent
Lead from the front. Inspire excellence. Deliver a world-class welcome. We're seeking a Front Desk Manager to take ownership of guest services at one of London's most prestigious corporate destinations. This is a highly visible role, perfect for a hands-on leader who thrives in a fast-paced, front-of-house setting and knows how to set the tone for exceptional service. If you're a natural people-person with the presence, energy, and professionalism to inspire your team and delight guests, this is your opportunity to shine.
The Role
As the first point of contact for guests, clients, and employees, you'll be responsible for delivering an unforgettable welcome and ensuring a seamless experience from arrival to departure. Your focus will be on leading by example - working alongside your team on the desk, coaching them daily, and maintaining impeccable service standards.
- Build and nurture strong relationships with stakeholders at all levels
- Identify opportunities to enhance the guest journey and operational efficiency
