At a Glance
- Tasks: Deliver a 5-star welcome and create memorable guest experiences every day.
- Company: Join a vibrant team in a leading corporate hospitality environment.
- Benefits: Full-time, permanent role with opportunities for growth and development.
- Other info: Dynamic workplace with a focus on personal touches and exceptional standards.
- Why this job: Be the face of luxury service and make every guest feel valued.
- Qualifications: Experience in 5-star hospitality or premium customer service is essential.
The predicted salary is between 25000 - 30000 € per year.
Do you know how to turn a great welcome into a memorable experience? We are looking for a polished, energetic, and service-obsessed Corporate Receptionist to join our Rapport team in Edinburgh. This is the perfect opportunity for someone from a luxury hospitality, airline, private members club, or premium customer service background who thrives on creating exceptional first impressions.
At Rapport, we believe memorable service is all about the small details, the personal touches, and making every guest feel valued from the moment they arrive. You will be the face of a vibrant corporate workplace, delivering a seamless 5-star experience for clients, visitors, and colleagues every single day.
What You'll Be Doing
- Delivering a warm, confident, 5-star welcome
- Creating memorable guest experiences through personalised service
- Managing visitor arrivals, meeting room support, and guest requests
- Handling calls and enquiries with professionalism and care
- Supporting events and workplace hospitality services
- Building strong relationships with clients, guests, and onsite teams
- Maintaining exceptional presentation standards across front of house
What We're Looking For
- Experience within 5-star hospitality, luxury retail, corporate reception, or airlines
Corporate Receptionist 5-Star Corporate Hospitality in Edinburgh employer: Rapport
At Rapport, we pride ourselves on fostering a dynamic and inclusive work culture that values exceptional service and personal growth. As a Corporate Receptionist in our Edinburgh location, you will enjoy a supportive environment that encourages professional development, alongside competitive benefits and the opportunity to create memorable experiences for our clients and guests every day. Join us and be part of a team that celebrates attention to detail and the art of hospitality in a vibrant corporate setting.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist 5-Star Corporate Hospitality in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Corporate Receptionist role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Practice your elevator pitch! When you meet someone in the industry, you want to make a lasting impression. Keep it short and sweet, highlighting your experience in luxury hospitality and your passion for creating memorable guest experiences.
✨Tip Number 3
Show up at industry events! Whether it's a networking event or a hospitality expo, being present in these spaces can help you connect with potential employers. Plus, it’s a great way to learn more about what companies are looking for in a Corporate Receptionist.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Make sure to tailor your application to highlight your service-obsessed attitude and attention to detail.
We think you need these skills to ace Corporate Receptionist 5-Star Corporate Hospitality in Edinburgh
Some tips for your application 🫡
Show Off Your Personality:When writing your application, let your personality shine through! We want to see how you can bring that warm, confident vibe to our team. Use a friendly tone and share a bit about what makes you tick in the hospitality world.
Tailor Your Experience:Make sure to highlight your relevant experience in luxury hospitality or customer service. We’re looking for those little details that show us you understand what it takes to create a 5-star experience. Don’t just list your jobs; tell us how you made an impact!
Be Specific About Your Skills:We love specifics! When you mention your skills, back them up with examples. Whether it’s managing guest requests or handling enquiries, show us how you’ve excelled in these areas before. It’ll help us picture you in the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do at Rapport.
How to prepare for a job interview at Rapport
✨Show Off Your Hospitality Skills
Make sure to highlight your experience in luxury hospitality or customer service during the interview. Share specific examples of how you've created memorable experiences for guests, as this aligns perfectly with what the company values.
✨Master the Art of First Impressions
Since you'll be the face of the company, practice your greeting and body language. A warm smile and confident posture can set the tone for the entire interaction, so rehearse how you would welcome a guest to ensure it feels natural.
✨Know the Company Inside Out
Research Rapport and understand their ethos around 5-star service. Familiarise yourself with their values and any recent news or events related to them. This will show your genuine interest and help you tailor your responses during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios from your past where you turned a challenging situation into a positive experience, and be ready to share those stories.
