Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and create exceptional first impressions in a vibrant reception environment.
- Company: Join Rapport Guest Services, a multi-award-winning company with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and endless learning opportunities.
- Other info: Flexible shifts, career growth, and a commitment to inclusion and wellbeing.
- Why this job: Be part of a dynamic team where every day is unique and impactful.
- Qualifications: Previous front-of-house experience and a passion for excellent guest service.
The predicted salary is between 30000 - 40000 £ per year.
Join a dynamic team where no two days are alike, and growth, collaboration, and excellence are at the heart of everything we do. This role offers the opportunity to work across 7 vibrant reception areas spread over 4 impressive buildings, with regular rotation to keep each day fresh and engaging.
As the welcoming face of the business, you will create exceptional first impressions and build instant rapport with everyone who walks through the door. This is a standing role, ideal for someone who enjoys being on their feet, staying active, and thriving in a fast-paced, people-focused environment. You'll be part of a professional and passionate team dedicated to delivering outstanding service and memorable experiences for guests, clients, and colleagues alike.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 6 PM)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you're passionate about!
Main responsibilities
- Providing office, reception, and floor management cover to several locations across Canary Wharf.
- Welcoming, meeting, greeting, and registering guests at the main reception.
- Proactively dealing with guest requests in an efficient, friendly and timely manner, ensuring all business requirements are dealt with promptly and professionally.
- Handling all external and internal calls in a professional and timely manner.
- Reporting of all facility-related issues, including health and safety, and following company service and H&S standards at all times.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Ideally, have previous experience in front-of-house within a luxury hotel, premium airlines, or a corporate business environment.
- Have passion to deliver excellent guest service in everything that they do.
- Be adaptable and flexible, creative and proactive, organised and detail-oriented, process-driven, and resourceful with a can-do attitude.
- Have excellent time management and communication skills (verbal and written).
- Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs).
- Have the ability to work independently and as part of a large team.
- Display excellent personal presentation and interpersonal skills.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Front of House Receptionist in Bexley employer: Rapport
Contact Detail:
Rapport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist in Bexley
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Rapport Guest Services. Understanding their values and what makes them tick will help you connect better during your chat. Plus, it shows you're genuinely interested!
✨Tip Number 2
Practice your people skills! As a Front of House Receptionist, you'll be the face of the business. Role-play with a friend or family member to nail down your greeting and how you handle guest requests. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Make sure your outfit is professional and reflects the vibrant atmosphere of the workplace. You want to look as welcoming as you are!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It’s a great way to show your enthusiasm and ensures your application gets the attention it deserves!
We think you need these skills to ace Front of House Receptionist in Bexley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Front of House Receptionist role. Highlight any previous experience in hospitality or customer service, as this will show us you’re a great fit for our dynamic team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering excellent guest service and how you embody our Rapport values. Keep it friendly and engaging – we want to see your personality!
Follow the Application Instructions: Don’t forget to click the application button on our website after reading the job description. It’s super important to follow the steps we’ve laid out so we can easily find your application!
Check Your Inbox: After you apply, keep an eye on your inbox (and junk/spam folder) for our response. We review all applications, but due to high volumes, it might take a little while. Patience is key!
How to prepare for a job interview at Rapport
✨Know the Company Inside Out
Before your interview, take some time to research Rapport Guest Services. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their dynamic team.
✨Show Off Your People Skills
As a Front of House Receptionist, your ability to build rapport is crucial. Prepare examples from your past experiences where you've successfully engaged with guests or clients. Highlight your friendly and professional approach, as this will resonate well with the interviewers.
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Make sure to dress smartly and professionally for your interview. This reflects your understanding of the importance of personal presentation in creating a welcoming atmosphere.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult guests or managing multiple requests at once. Think through these scenarios beforehand and be ready to demonstrate your problem-solving skills and proactive attitude.