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- Tasks: Handle calls and book meeting rooms while providing excellent customer service.
- Company: Join a leading guest services provider in a friendly team environment.
- Benefits: Enjoy travel discounts, a pension scheme, and wellness programs.
- Why this job: Be part of a dynamic team at a global investment bank and enhance your communication skills.
- Qualifications: Strong telephone etiquette, attention to detail, and a love for teamwork.
- Other info: Full-time, permanent role with great opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A prominent guest services provider is seeking a Call Services Agent in Camberley. You will join a friendly team and focus on back-of-house customer interactions, such as handling calls and booking meeting rooms.
The ideal candidate has strong telephone etiquette, attention to detail, and enjoys teamwork.
Full-time, permanent position offering benefits like travel discounts, pension scheme, and wellness programs. Remote working is not applicable as you will be working on-site at a global investment bank's offices.
Meetings & Call Services Specialist in Surrey employer: Rapport Guest Services
Contact Detail:
Rapport Guest Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meetings & Call Services Specialist in Surrey
✨Tip Number 1
Get to know the company before your interview! Research their values and culture, especially since you'll be working in a global investment bank. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your telephone etiquette! Since the role involves handling calls, it’s crucial to sound professional and friendly. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your attention to detail during the interview! Bring examples of how you've successfully managed bookings or handled customer interactions in the past. This will demonstrate that you can handle the back-of-house tasks effectively.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make sure you take that step. It shows initiative and helps us keep track of your application easily.
We think you need these skills to ace Meetings & Call Services Specialist in Surrey
Some tips for your application 🫡
Show Off Your Telephone Etiquette: Since you'll be handling calls, make sure to highlight your telephone skills in your application. We want to see how you communicate and connect with customers, so share any relevant experiences that showcase your friendly and professional phone manner.
Attention to Detail is Key: In this role, you'll be booking meeting rooms and managing customer interactions, so it's crucial to demonstrate your attention to detail. We recommend mentioning specific examples where your meticulous nature made a difference in your previous roles.
Teamwork Makes the Dream Work: As part of a friendly team, we value collaboration. Make sure to include experiences that show how well you work with others. Whether it’s group projects or team achievements, let us know how you contribute to a positive team environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Don’t miss out on this opportunity!
How to prepare for a job interview at Rapport Guest Services
✨Master Your Telephone Etiquette
Since the role focuses heavily on handling calls, practice your telephone etiquette before the interview. Make sure you can articulate clearly and maintain a friendly tone. Consider doing mock calls with a friend to get comfortable with speaking professionally over the phone.
✨Know the Company Inside Out
Research the guest services provider and the global investment bank you'll be working with. Understand their values, mission, and any recent news. This will not only help you answer questions but also show your genuine interest in the company during the interview.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences that highlight your attention to detail. Whether it’s booking meeting rooms or managing customer interactions, be ready to discuss how you ensure accuracy and efficiency in your work.
✨Emphasise Teamwork Skills
As teamwork is crucial for this role, think of instances where you've successfully collaborated with others. Be prepared to share these stories, focusing on how you contributed to the team's success and how you handle challenges within a team setting.