At a Glance
- Tasks: Lead the front of house team, ensuring exceptional service and smooth operations.
- Company: Join Rapport, a dynamic company known for its vibrant culture and prestigious client portfolio.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Be part of a lively team in a prime London location, making a real impact on customer experience.
- Qualifications: Previous experience in hospitality or customer service is essential; leadership skills are a plus.
- Other info: This role offers a chance to work in a bustling environment with diverse clientele.
The predicted salary is between 43200 - 72000 Β£ per year.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team of 30 at one of Rapport's prestigious client sites. The client's portfolio covers a range of offices and retail estate in the heart of the City of London.
Senior Front of House Coordinator employer: Rapport Guest Services
Contact Detail:
Rapport Guest Services Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Senior Front of House Coordinator
β¨Tip Number 1
Familiarise yourself with the clientβs portfolio and their values. Understanding what they stand for will help you align your approach during interviews and demonstrate that you're a good fit for their team.
β¨Tip Number 2
Network with current or former employees of the client site. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions.
β¨Tip Number 3
Prepare to showcase your experience in managing front of house operations. Think of specific examples where you've successfully handled challenges or improved processes, as these will resonate well with the hiring team.
β¨Tip Number 4
Demonstrate your passion for customer service. As a Senior Front of House Coordinator, your ability to create a welcoming environment is crucial, so be ready to discuss how you've excelled in this area in previous roles.
We think you need these skills to ace Senior Front of House Coordinator
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Senior Front of House Coordinator position. Tailor your application to highlight relevant experience and skills that match what the company is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in front of house roles. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to manage a team and provide excellent customer service.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing more context about your passion for the role and the company. Mention why you are interested in working with Rapport and how your background makes you a perfect fit for their team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rapport Guest Services
β¨Know the Company and Its Values
Before your interview, take some time to research Rapport and their client portfolio. Understanding their values and what they stand for will help you align your answers with their expectations.
β¨Showcase Your Customer Service Skills
As a Senior Front of House Coordinator, you'll be the face of the company. Be prepared to discuss specific examples of how you've provided excellent customer service in previous roles, highlighting your ability to handle challenging situations.
β¨Demonstrate Leadership Qualities
This role requires strong leadership skills. Think of instances where you've led a team or project successfully, and be ready to share these experiences during the interview to showcase your capability.
β¨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, challenges they face, or opportunities for growth within the company to demonstrate your enthusiasm.