At a Glance
- Tasks: Support daily operations and create memorable experiences for guests.
- Company: Join Rapport, a multi-award-winning company under Compass Group, known for its people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, a pension scheme, and paid community service days.
- Other info: Part-time role with flexible hours, perfect for students seeking valuable experience.
- Why this job: Be part of a dynamic team that values innovation and personal growth in a vibrant workplace.
- Qualifications: Professional, polite, and adaptable; eager to learn and collaborate with others.
The predicted salary is between 21600 - 36000 £ per year.
We're excited to welcome an Office Coordinator to our vibrant Rapport team at our client's Manchester office. In this key role, you'll support a Fortune Global 500 company known for its culture of innovation and excellence. You'll be at the heart of day-to-day operations, ensuring the office runs smoothly and efficiently. Your ability to connect effortlessly with guests and deliver memorable experiences will be a vital part of our success. If you're passionate about creating a positive, energetic workplace and love being a go-to person in a dynamic environment, we'd love to hear from you!
Contract type: Part-time, Permanent
Hours: 24 per week (Tuesday - Thursday with flexibility on Mondays and Fridays on request. The core service hours of Customer Services are 08:00-18:00)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you're passionate about!
Main Responsibilities
- Customer Experience & Engagement: Provide a warm welcome, assist in meetings, maintain high service standards, and build strong client relationships.
- Operational Support: Ensure smooth daily operations, complete floor walks and audits, and proactively take on ad hoc duties and projects.
- Technology & Event Support: Oversee the full event process for onsite events, including the use of our in house event management system. Directly work with on-site team to prepare and manage events from start to finish, including troubleshooting, equipment problems, and solving technical issues.
- Health, Safety & Compliance: Maintain a safe working environment, adhere to company/site policies, and undergo Fire Warden and First Aid training.
- Space & Occupancy Management: Capture occupancy data, conduct daily census, and support space utilisation initiatives.
- Flexibility & Collaboration: Be adaptable to changing tasks, and work closely with the client and team.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Maintain a professional, polite and considerate manner at all times
- Adhere to presentation standards as per the dress code policy
- Discuss any training needs or requests with your manager
- Work as part of the team, listening, taking and giving instructions from senior team and colleagues to ensure that all daily tasks are completed
- Take part in the cross-training program which covers all areas of the department
- Attend both individual and group training sessions as required
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Office Coordinator - Manchester employer: Rapport Guest Services
Join Rapport Guest Services in Manchester, where we prioritise a people-first culture and exceptional service standards. As an Office Coordinator, you'll enjoy a vibrant work environment with flexible hours, comprehensive wellness programmes, and numerous opportunities for personal and professional growth. Our commitment to community engagement and employee recognition ensures that you will thrive in a supportive atmosphere while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Office Coordinator - Manchester
✨Tip Number 1
Familiarise yourself with Rapport's values and culture. Understanding their commitment to creating a positive workplace will help you align your approach during the interview, showcasing how you embody these values.
✨Tip Number 2
Prepare examples of your previous experiences in customer service and operational support. Be ready to discuss specific situations where you enhanced customer experience or improved office efficiency, as these are key aspects of the role.
✨Tip Number 3
Demonstrate your adaptability and teamwork skills. Since the role requires flexibility and collaboration, think of instances where you've successfully worked in dynamic environments and how you contributed to team success.
✨Tip Number 4
Research common challenges faced in office coordination roles and be prepared to discuss how you would address them. This shows your proactive mindset and readiness to tackle potential issues head-on.
We think you need these skills to ace Office Coordinator - Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the responsibilities of the Office Coordinator role. Emphasise your customer service skills, operational support experience, and any event management expertise.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for creating a positive workplace. Mention specific examples of how you've successfully engaged with clients or managed events in previous roles.
Highlight Soft Skills:In your application, focus on soft skills such as communication, adaptability, and teamwork. These are crucial for the Office Coordinator position, so provide examples of how you've demonstrated these qualities in past experiences.
Follow Up:After submitting your application through our website, consider sending a polite follow-up email after a week or two. This shows your enthusiasm for the role and keeps you on their radar.
How to prepare for a job interview at Rapport Guest Services
✨Showcase Your People Skills
As an Office Coordinator, your ability to connect with guests and colleagues is crucial. Be prepared to share examples of how you've created positive experiences in previous roles, highlighting your interpersonal skills and customer service excellence.
✨Demonstrate Flexibility
This role requires adaptability to changing tasks and schedules. During the interview, express your willingness to take on various responsibilities and provide examples of how you've successfully managed multiple tasks in a dynamic environment.
✨Highlight Organisational Skills
The position involves ensuring smooth daily operations and managing events. Discuss your organisational strategies and any tools or methods you use to keep everything running efficiently, showcasing your attention to detail.
✨Emphasise Team Collaboration
Rapport values teamwork highly. Be ready to talk about your experiences working in teams, how you communicate effectively with colleagues, and how you contribute to a positive team atmosphere.
