At a Glance
- Tasks: Support event coordination and create memorable experiences for guests.
- Company: Join the award-winning Rapport Guest Services team.
- Benefits: Full-time role with a supportive culture and growth opportunities.
- Other info: Flexible hours and a commitment to inclusion and wellbeing.
- Why this job: Be part of a dynamic team that values collaboration and service excellence.
- Qualifications: Experience in hospitality and strong organisational skills are preferred.
The predicted salary is between 22950 - 28050 £ per year.
Join our dynamic Rapport team as a
Meeting & Events Assistant .
We pride ourselves on creating an environment that feels less like a workplace and more like a support system.
We provide the guidance and tools you need to shine, and in return, you bring your passion for service.
We are a group that looks out for one another and believe in instructing and guiding, ensuring everyone has the confidence to grow.
Under the supervision of the Operations Lead, the Meetings & Events Assistant plays a key role in supporting meeting room and event coordinators, as well as guest services ambassadors, in overall event and hospitality coordination.
This role demands strong attention to detail, proactive problem-solving, and the ability to anticipate and exceed the needs of hosts and guests.
By upholding high standards of hospitality and operational efficiency, the Meetings & Events Assistant helps create a welcoming and memorable experience for our clients.
- Type of Contract
- Full-time, 6-months fixed-term
- Hours
- 40 per week (Monday-Friday, on a shift rota basis between 7 AM - 7 PM)
- Main Responsibilities
- Coordinate event requests and liaise with relevant teams and vendors.
- Support event setup, room resets, deliveries and collections.
- Keep event trackers and records up to date.
- Welcome and register guests and vendors.
- Provide a friendly and professional guest experience.
- Prepare event materials, including badges and signage.
- Manage cloakroom services when required.
- Support Guest Services and Meeting Room Coordinators when needed.
- Plan and deliver assigned low-impact events.
- Support stock management and regular audits.
- Work flexible office hours, including occasional early starts and late finishes.
- The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Ideally have previous experience in hospitality, including administrative and operational responsibilities.
- Be comfortable working in a fast-paced environment and managing competing priorities.
- Have strong organisational and communication skills.
- Have excellent attention to detail and a commitment to high-quality service.
- Be proactive, solution-focused and committed to a great guest experience.
- Have an understanding of health and safety and security procedures.
- Be a collaborative team player with strong interpersonal skills.
- Be confident using IT systems, including G Suite or similar tools.
About Us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally.
As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive.
We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www. rapportservice. com.
Rapport job adverts always gain a high response rate, but we do review all applications.
Please check your inbox and your junk/spam folder for our response to your application.
Due to high application volumes, we recommend that you do not apply for more than one role at any time.
Please ensure you apply for the role that best matches your experience.
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Meeting & Events Assistant - 6 months FTC employer: Rapport Guest Services
At Rapport Guest Services, we pride ourselves on creating an exceptional work environment that fosters professional growth and a strong team spirit. As a Luxury Front Desk Concierge, you will be part of a dedicated team delivering outstanding service in a prestigious setting, with opportunities for career advancement and development. Our commitment to employee well-being is reflected in our competitive salary and supportive culture, making us an excellent employer for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Assistant - 6 months FTC
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Meeting & Events Assistant - 6 months FTC
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Rapport Guest Services
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Rapport Guest Services. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
