At a Glance
- Tasks: Support internal staff needs and manage space utilisation in a dynamic office environment.
- Company: Join Rapport, a multi-award-winning company with a people-first culture.
- Benefits: Enjoy travel discounts, daily food allowance, wellness programs, and career growth opportunities.
- Other info: Flexible hours and a supportive team environment await you!
- Why this job: Be the go-to person for staff support and build strong relationships in a prestigious setting.
- Qualifications: Positive attitude, great communication skills, and a desire to learn and grow.
The predicted salary is between 25000 - 32000 £ per year.
We are recruiting a Workplace Ambassador, known as Floor Assistant, to join our 43 strong team at one of Rapport's most prestigious contracts. The client is one of the Big Four Accountancy firms in the world. The Floor Assistant is primarily responsible for the operation of all Internal Floors in the office. We are the 'one-stop-shop' for any internal staff's needs. We have a fantastic relationship with everyone on site and we are the leading relationship builders. Although you'll be part of a dynamic 43-person team, you will work as part of a smaller team with 3 other Floor Assistants and a supervisor whilst collaborating closely as the first point of contact with the client.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, shift rota basis between 7 AM and 5 PM, with flexibility as per business needs)
Why You'll Love Working With Us
- Financial Benefits: Exclusive travel and grocery discounts, cash rewards, and life assurance. PLUS, a daily food allowance!
- Future Security: Contributory pension scheme.
- Health & Wellbeing: Wellness programs, Employee Assistance Program, and digital GP services.
- Career Growth: Extensive learning and development opportunities.
- Celebrate Excellence: Recognition through WOW Awards for outstanding performance.
- Community Support: One paid day off per year to give back to a cause you care about.
Main Responsibilities
- Taking care of the internal working staff needs
- Monitoring, managing, and supporting space utilisation within the London Campus
- Managing supplier relationships, including logging, chasing, and following through with calls
- Building relationships with the Client and being the first point of contact
- Providing business support and assistance with analytics
- Maintaining all internal vending provisions
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Have a positive, outgoing personality and be able to easily build rapport with key stakeholders
- Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow
- Display excellent personal presentation and interpersonal skills
- Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette
- Demonstrate the ability to work independently and manage own workload
About Us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine a people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Workspace Ambassador in London employer: Rapport Guest Services
At Rapport, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. As a Workplace Ambassador, you'll enjoy a range of benefits including exclusive discounts, wellness programmes, and extensive career growth opportunities within a prestigious environment at one of the Big Four Accountancy firms. Join our dynamic team in London, where your contributions are recognised and celebrated, and you can make a meaningful impact while building lasting relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Workspace Ambassador in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Rapport or similar companies on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills align with being a Floor Assistant. Show them you’re ready to build those relationships!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a client-facing role. Make sure you look sharp and professional when you walk through that door.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Workspace Ambassador in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love candidates who can express themselves clearly and authentically. Remember, we’re looking for someone with a positive, outgoing vibe that fits right in with our team.
Tailor Your Application:Make sure to tailor your application to the role of Floor Assistant. Highlight your experience in building relationships and supporting internal staff needs. We want to see how you can contribute to our fantastic rapport with clients and colleagues!
Be Professional Yet Approachable:While it’s important to maintain professionalism in your written application, don’t forget to be approachable. Use a friendly tone and ensure your communication skills come across well. We value excellent interpersonal skills, so show us what you've got!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and what we stand for!
How to prepare for a job interview at Rapport Guest Services
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Floor Assistant. Familiarise yourself with the key tasks like managing space utilisation and building relationships with clients. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
As a Workplace Ambassador, you'll need to build rapport with staff and clients. Prepare examples of how you've successfully interacted with others in previous roles. Highlight your positive, outgoing personality and how it helps you connect with people.
✨Be Ready to Adapt
Flexibility is key in this role, so be prepared to discuss how you've handled changing situations in the past. Think of specific instances where you had to adapt quickly and how that benefited your team or workplace.
✨Dress to Impress
First impressions matter! Make sure you present yourself well during the interview. Dress professionally and ensure your personal presentation reflects the high standards expected at Rapport. This shows you take the opportunity seriously and are ready to represent the company.
