At a Glance
- Tasks: Lead Front of House operations and manage high-performance teams across corporate accounts.
- Company: Rapport Guest Services, a leader in corporate hospitality with a focus on inclusion.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to service excellence and operational success.
- Why this job: Make a significant impact in a prestigious corporate environment while leading exceptional teams.
- Qualifications: Proven senior leadership experience in corporate hospitality and strong client relationship skills.
The predicted salary is between 60000 - 80000 £ per year.
Rapport Guest Services in Greater London is seeking an exceptional Account Director to lead the Front of House operations across a prestigious corporate account portfolio. This strategic role will focus on managing high-performance teams and driving operational excellence across multiple locations.
The ideal candidate will have proven senior leadership experience in corporate hospitality, coupled with strong client relationship management skills. Join a company that values inclusion and service excellence.
Senior Account Director, Global Front of House Lead in London employer: Rapport Guest Services
Rapport Guest Services is an outstanding employer that prioritises inclusion and service excellence, making it a fantastic place for professionals in the corporate hospitality sector. With a strong focus on employee growth and development, team members are encouraged to thrive in a dynamic work culture that values collaboration and innovation. Located in Greater London, employees benefit from a vibrant city atmosphere while working with prestigious clients, ensuring a rewarding and meaningful career experience.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Director, Global Front of House Lead in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rapport Guest Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rapport Guest Services
Don't be shy about reaching out to Rapport Guest Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Account Director, Global Front of House Lead in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rapport Guest Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rapport Guest Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
