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- Tasks: Coordinate and manage exciting meetings and events, ensuring seamless experiences.
- Company: Join a prestigious multinational financial services company in the heart of London.
- Benefits: Enjoy travel discounts, free lunches, wellness programs, and a contributory pension scheme.
- Why this job: Be part of a dynamic team that creates memorable events and develops your career.
- Qualifications: 2 years in hospitality or events, strong customer service, and excellent communication skills.
- Other info: Embrace a people-first culture with opportunities for personal and professional growth.
The predicted salary is between 26000 - 39000 £ per year.
We’re looking for a confident and creative Meetings & Events Coordinator to join our team at a prestigious client site in the City of London. The client is a multinational financial services company. In this role, you’ll be part of a driven team that brings all on-site meetings and events to life - turning ideas into seamless, engaging experiences. From planning through to delivery, your eye for detail and passion for hospitality will ensure each event leaves a lasting impression.
You will be part of a team of 3 in the Events team. However, you will be part of a wider team of 15 across two buildings.
Contract type: Full-time.
Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM, with flexibility for overtime as per business needs).
Salary: £32,500 per annum.
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, free lunch for all Rapport Ambassadors!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- Manage incoming meetings and event enquiries and respond in a timely, professional manner.
- Log and update all booking details using internal systems.
- Serve as the key contact and liaise between the host, catering, facilities, health & safety, and other building vendors such as security, engineering, and janitorial.
- You will be required to have a strong customer service focus and ability to deal with enquiries and queries in a pro‑active, positive, and efficient manner whilst always ensuring a high degree of customer satisfaction.
- Coordinate the planning and delivery of all aspects for meetings and events, taking ownership for each event from the initial enquiry and availability through to the delivery and follow up of all bookings within the timescales required.
- Prepare tailored proposals and manage budgets carefully.
- Oversee all logistics on event days, ensuring high standards throughout.
- Support reporting, feedback collection, and continuous improvement.
The Ideal Candidate Will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Ideally have at least 2 years of experience in hospitality or meetings and events, covering both admin and operational duties.
- Thrive in busy environments and enjoy balancing multiple priorities.
- Communicate clearly and confidently with a variety of stakeholders.
- Pay close attention to the little details that make a big impact.
- Take initiative and enjoy solving challenges calmly and efficiently.
- Be approachable, reliable, and a natural team collaborator.
- Bring a positive energy and commitment to excellent service.
About Us
Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Meeting & Events Coordinator in London employer: Rapport Guest Services
Contact Detail:
Rapport Guest Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Coordinator in London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the meetings and events space. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your creativity! When you get the chance to chat with potential employers, share your ideas for unique events or how you’ve tackled challenges in past roles. This will help you stand out as a candidate who can bring fresh perspectives.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t just wait for a response after applying. Follow up with a friendly email expressing your enthusiasm and asking about the next steps. It shows initiative and keeps you on their radar.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you ace your job search. Plus, applying through us means you’ll be part of a community that values growth and support. Let’s land that dream job together!
We think you need these skills to ace Meeting & Events Coordinator in London
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for events shine through! Share specific examples of past experiences where you’ve turned ideas into successful events. We want to see that spark of creativity and your love for hospitality!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience in hospitality and event coordination, and don’t forget to mention how you embody our Rapport values. This helps us see why you’d be a great fit for our team!
Be Detail-Oriented: Since attention to detail is key in this role, ensure your application is free from typos and errors. A well-organised and polished application reflects your ability to manage logistics effectively. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role you’re most passionate about. Let’s get started on this journey together!
How to prepare for a job interview at Rapport Guest Services
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to hospitality and events, as this will help you align your answers with what they’re looking for. Familiarise yourself with their recent events or initiatives to show your genuine interest.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing events and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see how you’ve successfully handled similar challenges.
✨Demonstrate Your Attention to Detail
As a Meetings & Events Coordinator, attention to detail is crucial. During the interview, mention instances where your meticulous planning made a significant difference in an event's success. This could be anything from managing budgets to ensuring all logistics were perfectly executed.
✨Be Ready to Collaborate
Since you'll be part of a team, it's important to convey your collaborative spirit. Share examples of how you've worked effectively with others in high-pressure situations. Highlight your communication skills and how you’ve built rapport with colleagues and clients alike.