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- Tasks: Create unforgettable experiences by coordinating meetings and events for a luxurious international bank.
- Company: Join Rapport Guest Services, a multi-award-winning company with a people-first culture.
- Benefits: Enjoy travel discounts, subsidised meals, wellness programs, and a contributory pension scheme.
- Other info: Flexible part-time hours with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that values creativity and excellent guest service.
- Qualifications: Customer-facing experience, strong communication skills, and a proactive attitude are essential.
The predicted salary is between 19984 - 19984 £ per year.
We are looking for a Meeting and Events Coordinator to join our fantastic team of friendly and supportive Rapport Ambassadors, based in Canary Wharf. Our client is a luxurious international bank, and you will play a crucial role in creating memorable experiences for our clients and their visitors through using your own initiative and working seamlessly with different departments.
Type of contract: Part-time, Permanent
Hours: 24 per week (Monday-Thursday, shift rota basis with some flexibility as per business needs)
Salary: £19,984 per annum
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, subsidised meals on shift!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- Providing a warm and welcoming experience to all stakeholders, embodying a five-star service approach that enhances satisfaction and fosters positive relationships.
- Efficiently managing and processing reservations for meeting rooms and events spaces through various channels, including telephone, email, and in-person inquiries.
- Assisting bookers in navigating our hospitality brochure, providing expert guidance on food and drink selections that align with their event goals.
- Working closely with the hospitality and kitchen teams to ensure seamless execution of events, from planning to delivery, ensuring all client requirements are met.
- Liaising with various departments and external service providers to coordinate logistics, equipment, and other resources essential for successful events.
- Liaising with Executive Assistants to understand and support all business needs.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Have passion to deliver excellent guest service in everything that they do.
- Be creative, organised, and resourceful with a can-do attitude.
- Be proactive, adaptable, flexible, and with great attention to detail.
- Have excellent interpersonal, and communication skills, written and verbal.
- Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs).
- Can work independently and as part of a team.
- Be able to navigate a fast-paced environment and manage a varied workload effectively.
- Ideally, have at least one year of customer-facing experience in a similar setting.
About Us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at www.rapportservice.com.
Meeting & Events Coordinator - 24 hours in London employer: Rapport Guest Services
Contact Detail:
Rapport Guest Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Coordinator - 24 hours in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Meeting & Events Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for creating memorable experiences shine through. Remember, they’re looking for someone who embodies their values!
✨Tip Number 3
Prepare for those interviews! Research the company and think about how your skills align with their needs. Be ready to share examples of how you've delivered excellent guest service in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fantastic team at Rapport!
We think you need these skills to ace Meeting & Events Coordinator - 24 hours in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for creating memorable experiences and your love for excellent guest service.
Tailor Your Application: Make sure to tailor your application to the Meeting & Events Coordinator role. Highlight your relevant experience and skills that align with our values, like being proactive and having a can-do attitude. This will show us you’re the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us easily understand your qualifications and how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Rapport Guest Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a Meeting & Events Coordinator. Familiarise yourself with the responsibilities listed in the job description and think about how your past experiences align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves a lot of interaction with clients and stakeholders, be prepared to demonstrate your excellent interpersonal skills. Think of examples from your previous roles where you successfully built rapport or handled challenging situations. This will highlight your ability to create memorable experiences for clients.
✨Be Ready to Discuss Logistics
The job requires coordinating logistics for events, so brush up on your organisational skills. Be ready to discuss how you've managed multiple tasks or events simultaneously in the past. You could even prepare a mini case study of a successful event you organised, detailing how you navigated challenges along the way.
✨Embrace the Company Culture
Research Rapport Guest Services and their values. During the interview, express how you resonate with their commitment to inclusion and exceptional service standards. Showing that you align with their culture will not only impress the interviewers but also demonstrate that you're a great fit for their team.