Rapport Guest Services is seeking a Guest Services Manager to lead a talented team of 30 across various operations. This role involves driving exceptional client relationships while ensuring high standards of service delivery in front of house, events, and helpdesk operations.
The ideal candidate will have proven experience in hospitality management and a passion for creating meaningful workplace experiences. Responsibilities include staff leadership, mobilizing contracts, and maintaining compliance with health and safety standards.
The position offers a full-time, permanent contract with a salary of £53,000–£55,000 and numerous benefits, including travel discounts and wellness programs.
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