At a Glance
- Tasks: Deliver exceptional service to VIP guests and manage high-profile event bookings.
- Company: Join a multi-award-winning company with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and professional development opportunities.
- Other info: Flexible hours and a commitment to inclusion and wellbeing.
- Why this job: Be part of a prestigious team and make a real impact in fine dining hospitality.
- Qualifications: Experience in fine dining and excellent communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Rapport Guest Services is hiring a Fine Dining Events Ambassador to join our team at one of Rapport's most prestigious contracts in Canary Wharf. The client is one of the Big Four leading audit and accounting firms. You will play a crucial role in delivering award‐winning service to our clients and their guests.
Employment Type: Full‐time, Permanent
Hours: 40 per week (Monday‐Friday; shift rota between 7 AM – 9:30 PM)
What will you get?
- Financial Freedom: Exclusive travel and grocery discounts, life assurance and cash rewards, discounted meals on duty, and discounted membership for the on‐site gym.
- Secure Your Future: Contributory pension scheme.
- Health Matters: Wellness programs, Employee Assistance Program, and digital GP services.
- Thrive Personally & Professionally: Learning and development opportunities.
- Celebrate Excellence: WOW Awards for outstanding contributions.
- Give Back to Community: One paid day off annually to support a cause you're passionate about.
Main Responsibilities
- Provide discreet, personalised support to VIP guests with care and confidence.
- Welcome and guide guests, offering a warm and professional experience throughout.
- Manage bookings from start to finish, ensuring accuracy and efficiency at every stage.
- Coordinate closely with the catering team to ensure timely service of food and drinks.
- Respond to guest inquiries swiftly and knowledgeably.
- Maintain a clear, up‐to‐date booking calendar and inbox.
- Balance front‐of‐house duties with essential admin tasks to keep operations running smoothly.
The Ideal Candidate
- Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- At least two years of experience in fine dining hospitality.
- Confidence and calm in fast‐paced environments, juggling priorities with ease.
- Excellent communication: clear, professional, adaptable to different audiences.
- Build strong, lasting relationships through warmth, attentiveness, and discretion.
- Precision, pride, and attention to smallest detail.
- Proven experience in planning and coordinating high‐profile events or services.
- Proficient with Microsoft Office and event/booking systems.
- Flexible, reliable, solution‐focused—even when plans shift at the last minute.
About Us
Rapport Guest Services is a multi‐award‐winning company delivering front‐ and back‐of‐house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine a people‐first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Fine Dining Events Ambassador in London employer: Rapport Guest Services
Rapport Guest Services is an exceptional employer, offering a vibrant work culture in the heart of Manchester where employees are valued and encouraged to grow. With benefits like travel discounts, health programs, and a contributory pension scheme, team members enjoy a rewarding experience while contributing to the success of a Fortune Global 500 company. Join us to be part of a dynamic team dedicated to delivering outstanding customer experiences and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Fine Dining Events Ambassador in London
✨Tip Number 1
Network like a pro! Reach out to people in the fine dining and events industry, especially those who work at Rapport or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your warmth and attentiveness shine through. Remember, they’re looking for someone who can create rapport with guests, so be yourself and connect with the interviewers.
✨Tip Number 3
Be prepared to discuss your experience in high-pressure situations. Share specific examples of how you've managed VIP guests or coordinated events. This will show that you can handle the fast-paced environment they thrive in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Rapport Guest Services.
We think you need these skills to ace Fine Dining Events Ambassador in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about what makes you passionate about fine dining and guest services.
Tailor Your Experience:Make sure to highlight your relevant experience in fine dining hospitality. We’re looking for specific examples that showcase your skills in managing bookings and providing exceptional service. Don’t just list your jobs; tell us how you made a difference!
Be Detail-Oriented:Attention to detail is key in this role. Double-check your application for any typos or errors before hitting send. We appreciate precision, so make sure your application reflects that quality right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate—just a few clicks and you’re done!
How to prepare for a job interview at Rapport Guest Services
✨Know Your Fine Dining Basics
Brush up on your fine dining etiquette and service standards. Be prepared to discuss your previous experiences in high-end hospitality and how you’ve handled VIP guests. This will show that you understand the expectations of the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and confidently. Consider role-playing common interview scenarios with a friend to refine your responses and ensure you can adapt your style to different audiences.
✨Demonstrate Your Problem-Solving Abilities
Think of examples where you successfully managed unexpected challenges in a fast-paced environment. Highlight your ability to stay calm under pressure and how you prioritised tasks to maintain service quality.
✨Align with Rapport Values
Familiarise yourself with Rapport's core values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Prepare to discuss how your personal values align with theirs and provide examples of how you've embodied these principles in your work.
