Events Planner in London

Events Planner in London

London Full-Time 24000 - 40000 £ / year (est.) No home office possible
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Rapport Guest Services

At a Glance

  • Tasks: Plan and deliver amazing events while ensuring top-notch quality and client satisfaction.
  • Company: Join Rapport, a multi-award-winning company with a people-first culture.
  • Benefits: Enjoy travel discounts, wellness programs, and endless learning opportunities.
  • Why this job: Be part of a dynamic team and make unforgettable experiences happen.
  • Qualifications: At least one year of events experience and a proactive, friendly attitude.
  • Other info: Work in a stunning location with excellent career growth potential.

The predicted salary is between 24000 - 40000 £ per year.

We are delighted to present an exciting opportunity for an Event Planner to join the Rapport team in a stunning location overlooking some of the most breathtaking views of Canary Wharf. You will be part of a diverse, high‑performing team committed to delivering service excellence every day.

Our client is a renowned American multinational investment management and financial services firm, recognised for its commitment to exceptional service and its dedication to clients, customers, guests, and service partners.

Contract type: Full-time, Permanent

Hours: 40 per week (Monday-Friday; shift rota basis, with flexibility for overtime as per business needs)

Salary: Up to £40,000 per annum

Employment will be subject to a successful 6-year vetting outcome.

What will you get?

  • Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards.
  • Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
  • Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
  • Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career.
  • Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
  • Give Back to Community: Take one paid day off annually to support a cause you’re passionate about.

Main Responsibilities

  • Oversee and take ownership of the end‑to‑end planning and delivery of events, ensuring exceptional quality, consistency, and alignment with client expectations.
  • Act as the primary escalation point for complex or high‑profile client needs, resolving issues promptly and professionally while maintaining strong stakeholder relationships.
  • Manage all meeting and event requests, confirming details, allocating suitable spaces, coordinating logistics, and preparing detailed set‑up information for operational teams.
  • Coordinate all client and host requirements, managing updates, changes, or cancellations across relevant teams to ensure seamless execution.
  • Monitor service quality and team performance, identifying opportunities to enhance processes and escalating concerns when necessary.

The Ideal Candidate Will

  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
  • Have at least one year of events experience taking full ownership of the full lifecycle of events in a similar environment (e.g., five-star hotels, corporate establishments, or premium airlines).
  • Be proactive, organised, and detail-oriented, with a positive, can-do attitude and problem-solving skills.
  • Possess an outgoing personality, easily building rapport with various stakeholders, including VIPs.
  • Be a customer-focused team player recognised for being patient, friendly, and reliable.

About Us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Events Planner in London employer: Rapport Guest Services

Joining Rapport as an Events Planner means becoming part of a dynamic team in a breathtaking Canary Wharf location, where service excellence is at the heart of everything we do. We offer a supportive work culture that prioritises employee wellbeing and professional growth, with access to wellness programmes, learning opportunities, and community engagement initiatives. Our commitment to diversity and inclusion ensures that every team member can thrive and contribute meaningfully to our success.
Rapport Guest Services

Contact Detail:

Rapport Guest Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Events Planner in London

✨Tip Number 1

Network like a pro! Attend industry events, connect with fellow event planners, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your past events, including photos and testimonials. When you meet potential employers, having something tangible to share can really set you apart from the crowd.

✨Tip Number 3

Be proactive in your job search! Instead of just waiting for job postings, reach out directly to companies you admire, like Rapport. Express your interest and ask if they have any upcoming opportunities – you never know what might come up!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team at Rapport.

We think you need these skills to ace Events Planner in London

Event Planning
Stakeholder Management
Logistics Coordination
Problem-Solving Skills
Attention to Detail
Customer Service
Communication Skills
Organisational Skills
Team Collaboration
Proactive Attitude
Flexibility
Relationship Building
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your events experience. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Show Off Your Personality: We love a bit of character! Let your personality shine through in your application. Share your passion for events and how you build rapport with clients and stakeholders.

Be Detail-Oriented: As an Events Planner, attention to detail is key. Ensure your application is free from typos and clearly structured. This reflects your organisational skills and professionalism, which we value highly.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!

How to prepare for a job interview at Rapport Guest Services

✨Know Your Events Inside Out

Before the interview, brush up on your knowledge of event planning. Be ready to discuss specific events you've managed, the challenges you faced, and how you overcame them. This shows your experience and passion for the role.

✨Showcase Your Problem-Solving Skills

Prepare examples that highlight your ability to handle complex client needs and resolve issues efficiently. Think of a time when you turned a potential disaster into a success story – this will demonstrate your proactive and detail-oriented nature.

✨Build Rapport with Your Interviewers

Since rapport is key in this role, practice building connections during the interview. Use their names, maintain eye contact, and engage in friendly conversation. This will reflect your outgoing personality and ability to connect with stakeholders.

✨Align with Their Values

Familiarise yourself with Rapport's values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together. Prepare to discuss how your personal values align with theirs, showcasing your fit within their team culture.

Events Planner in London
Rapport Guest Services
Location: London
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