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- Tasks: Lead a dynamic team to plan and execute high-profile events with creativity and precision.
- Company: Join Rapport, a multi-award-winning company known for exceptional service and a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and endless learning opportunities for personal and professional growth.
- Other info: Be part of a diverse team committed to inclusion and creating opportunities for everyone.
- Why this job: Make a real impact in a fast-paced environment while celebrating excellence and community support.
- Qualifications: Two years of experience in events or hospitality, with strong leadership and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Join Rapport as an Events Manager at one of our top client sites near Canary Wharf, supporting a prestigious Big Four firm. You will lead a team of 4, including a Supervisor, to deliver high-profile events with precision and creativity—owning the journey from initial booking to final execution. This hands-on role is all about people, planning, and excellence. You will collaborate with senior stakeholders and service partners, continuously improving and elevating the events experience. If you are ready to lead with flair and make a real impact, we’d love to hear from you.
Please note: the internal job title for this role is Client Support Services Events Manager, but we are open to candidates with equivalent experience, even if you’ve held a different title.
Type of contract: Full-time, 12 months fixed term contract
Hours: 40 per week (Monday-Friday; shift rota between 8 AM and 6 PM)
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- Lead, support, and motivate a team of four, including performance reviews, development planning, and recognition through internal awards.
- Oversee the full events calendar, planning and coordinating all aspects of delivery, including VIP and high-profile events.
- Act as the main liaison with the client and stakeholders, ensuring excellent communication and a proactive, solution-focused approach.
- Collaborate closely with catering, AV, facilities, and front-of-house teams to ensure smooth, professional event execution.
- Uphold high standards of safety, professionalism, and inclusivity, ensuring all Health & Safety documentation and risk assessments are up to date.
- Maintain and develop clear Standard Operating Procedures (SOPs) to support consistent and high-quality service.
- Support innovation and continuous improvement by regularly reviewing processes and embracing feedback.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Be a natural leader who inspires and supports others, with a genuine passion for developing people and teams.
- Bring at least two years’ experience in events or hospitality, with confidence in both behind-the-scenes planning and front-line delivery.
- Stay calm under pressure, managing priorities with ease and thriving in fast-paced, high-energy environments.
- Communicate clearly, professionally, and inclusively with a wide range of people, from clients to colleagues.
- Have a sharp eye for detail, knowing that the smallest touches can create the biggest impact.
- Be proactive, solutions-focused, and always ready to roll up their sleeves with a smile.
About Us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Events Manager in London employer: Rapport Guest Services
Contact Detail:
Rapport Guest Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend local meetups, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Events Manager role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, including photos, feedback, and any innovative ideas you implemented. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission and how you can contribute to their events. Remember, they want to see your passion for creating memorable experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get clicking and let’s get you that Events Manager position!
We think you need these skills to ace Events Manager in London
Some tips for your application 🫡
Show Your Passion for Events: When you're writing your application, let your enthusiasm for events shine through! Share specific examples of past events you've managed or been a part of, and how they reflect your creativity and attention to detail.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Events Manager role. Highlight relevant experience and skills that align with the job description, especially your leadership abilities and experience in high-pressure environments.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also your ability to communicate effectively—just like you would in an event setting!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Rapport!
How to prepare for a job interview at Rapport Guest Services
✨Know Your Events Inside Out
Before the interview, research the types of events the company typically hosts. Familiarise yourself with their past events and think about how you can bring your own flair to the table. This will show that you're not just interested in the role but also invested in the company's success.
✨Showcase Your Leadership Skills
As an Events Manager, you'll be leading a team. Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you’ve inspired others or resolved conflicts, as this will demonstrate your natural leadership abilities.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and professionally. Since you'll be liaising with clients and stakeholders, it’s crucial to convey your ideas effectively. Consider doing mock interviews with friends or family to refine your communication style.
✨Emphasise Your Problem-Solving Skills
Events can be unpredictable, so be ready to discuss how you've handled challenges in previous roles. Share specific examples where you’ve had to think on your feet and come up with creative solutions, showcasing your proactive and solutions-focused mindset.