At a Glance
- Tasks: Provide exceptional reception support across premium buildings, ensuring smooth service and guest satisfaction.
- Company: Join Rapport Guest Services, a multi-award-winning company with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, a pension scheme, and endless learning opportunities.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Be the face of a prestigious client and experience something new every day!
- Qualifications: Confident, adaptable individuals with strong communication skills and a positive attitude.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a Network Receptionist to join our team. You’ll be a key part of ensuring smooth, uninterrupted service across the client’s portfolio, stepping in to provide cover during lunches, holidays, training sessions, and the occasional unplanned absence. Flexibility is essential, and there may be times when evening support or bank‑holiday coverage is required.
As one of the faces of a prestigious global property management client, you’ll rotate across a network of premium buildings in Regent Street and St James’s. Each location has its own character, from polished concierge desks to lively community spaces and welcoming residential receptions, giving you the chance to experience something new every day.
Type of Contract: Full‑time, Permanent; 40 hours per week (shift rota basis; 7:30 AM and 8:00 PM, Monday to Sunday).
Benefits:
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Key Responsibilities:
- Build a strong understanding of each building in the client’s portfolio to provide confident, flexible support.
- Maintain a positive, adaptable, can‑do attitude across all tasks and locations.
- Anticipate and respond proactively to the needs of clients and visitors.
- Oversee meeting room bookings, ensuring accurate scheduling and smooth room turnarounds.
- Greet and assist all guests with professionalism, warmth, and courtesy.
- Consistently deliver high standards of service.
- Work proactively and efficiently to provide timely, reliable support.
- Manage emails and phone calls promptly and professionally.
What We’re Looking For:
- Someone who lives our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- A confident, upbeat individual who adapts quickly and builds rapport with ease.
- A positive, outgoing personality able to engage comfortably with stakeholders at every level.
- Takes pride in personal presentation and demonstrates strong interpersonal skills.
- Excellent computer literacy and communication skills, both written and verbal, with professional phone and email etiquette.
- Self‑motivated, capable of working independently and managing workload effectively.
About Us: Rapport Guest Services is a multi‑award‑winning company, delivering front‑and‑back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Corporate Receptionist (Dedicated) in London employer: Rapport Guest Services
Rapport Guest Services is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and professional growth. With flexible working arrangements across prestigious locations in Regent Street and St James’s, employees enjoy a variety of experiences while benefiting from comprehensive perks such as exclusive discounts, wellness programmes, and a contributory pension scheme. Join us to be part of a supportive team that celebrates excellence and encourages community engagement, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist (Dedicated) in London
✨Tip Number 1
Network like a pro! Attend industry events or local meet-ups where you can connect with people in the property management sector. Don’t be shy; introduce yourself and chat about your passion for customer service!
✨Tip Number 2
Practice your elevator pitch! You never know when you might bump into someone from the company you’re eyeing. Keep it short, sweet, and focused on how you can bring value to their team.
✨Tip Number 3
Show off your personality during interviews! Remember, they’re looking for someone who fits their culture. Be confident, friendly, and let your enthusiasm for the role shine through.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds!
We think you need these skills to ace Corporate Receptionist (Dedicated) in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values.
Tailor Your Application:Make sure to customise your application for the Corporate Receptionist position. Highlight your relevant experience and skills that match the job description, especially your ability to adapt and build rapport.
Be Professional Yet Approachable:Remember, as a receptionist, you’ll be the face of our company. Use a friendly tone in your writing while maintaining professionalism. This balance will show us you’re the right fit for the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Rapport Guest Services
✨Know the Company Inside Out
Before your interview, take some time to research Rapport Guest Services. Understand their values, mission, and the specific role of a Corporate Receptionist. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Flexibility
Since flexibility is key for this role, be prepared to discuss your availability and willingness to cover shifts during holidays or evenings. Share examples from your past experiences where you've adapted to changing circumstances or stepped up when needed.
✨Demonstrate Your Interpersonal Skills
As a Corporate Receptionist, you'll be the face of the company. Practice how you would greet guests and handle various situations with warmth and professionalism. Think of scenarios where you’ve built rapport quickly and be ready to share those stories.
✨Prepare for Practical Scenarios
Expect to be asked about how you would manage tasks like meeting room bookings or handling phone calls. Prepare some examples of how you've successfully managed similar responsibilities in the past, highlighting your attention to detail and proactive approach.
