At a Glance
- Tasks: Welcome guests and ensure a seamless reception experience at a prestigious corporate site.
- Company: Join Rapport, a multi-award-winning guest services company with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and professional development opportunities.
- Other info: Flexible hours and a supportive team environment await you!
- Why this job: Be the face of a dynamic workplace and make memorable first impressions every day.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
We’re pleased to be recruiting a Corporate Receptionist to join our Rapport team at a newly appointed client site in the City of London, 40 Leadenhall. The position is offered on a 9‑month fixed‑term maternity cover basis.
The workspace is thoughtfully designed to support innovative businesses, progressive thinking, and meaningful collaboration. This role is perfectly suited to someone who naturally connects with people and creates an immediate sense of welcome for every guest entering the building. You’ll be a key member of a high‑performing, professional team dedicated to delivering exceptional service and memorable first impressions. Strong organisational skills, a proactive mindset, and excellent communication are essential, along with the confidence to take ownership and manage priorities effectively.
Type of contract: Full‑time, 9‑month fixed‑term contract.
Hours: 40 per week (Monday‑Friday; shift rota basis between 7AM‑7PM with some flexibility as per business needs).
Salary: £35,000 pro rata.
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, full access to the Screening Room, Wellness Spaces and discounts on hair, beauty and fitness treatments.
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
The Guest Services Ambassador is responsible for overseeing all ground‑floor reception and lobby hosting across 40 Leadenhall, ensuring every visitor receives a warm, professional, and seamless welcome. The role plays a key part in creating a positive first impression of the building, maintaining high service standards, and supporting a smooth arrival experience for all guests.
The ideal candidate will:
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Bring energy, flexibility, and a proactive mindset, with strong attention to detail and a genuine desire to learn and develop.
- Have a confident, outgoing personality with the ability to build strong relationships with both internal and external stakeholders.
- Be a customer‑focused team player, recognised for being friendly, patient, reliable, and proud of the service you deliver.
- Adapt positively to change, lead by example, and motivate others through a consistently upbeat and supportive approach.
- Demonstrate a strong desire to be part of a high‑performing team where your contribution truly matters.
- Communicate clearly and effectively, both verbally and in writing.
- Maintain excellent personal presentation and strong interpersonal skills.
- Bring previous customer service experience, ideally gained within a corporate, five‑star luxury hotel, or premium airline environment.
About Us
Rapport Guest Services is a multi‑award‑winning company, delivering front‑and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Corporate Receptionist - 9-months FTC in London employer: Rapport Guest Services
At Rapport Guest Services, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation at our prestigious City of London location. Employees enjoy a range of benefits including exclusive discounts, wellness programmes, and extensive learning opportunities, all while being part of a supportive team that values personal and professional growth. Join us to make meaningful connections and contribute to a high-performing environment where your efforts are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist - 9-months FTC in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Rapport and their values. This will help you connect with the team and show that you're genuinely interested in being part of their high-performing environment.
✨Tip Number 2
Practice your people skills! As a Corporate Receptionist, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can create that warm welcome they’re looking for.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed priorities in previous roles. This will demonstrate your proactive mindset and ability to handle the fast-paced environment at 40 Leadenhall.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and leave a lasting impression.
We think you need these skills to ace Corporate Receptionist - 9-months FTC in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with people.
Tailor Your CV:Make sure to tailor your CV to highlight your customer service experience and any relevant skills that match the job description. We love seeing how your background aligns with our values and the role!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Corporate Receptionist position. Share specific examples of how you've created memorable experiences for guests in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at 40 Leadenhall!
How to prepare for a job interview at Rapport Guest Services
✨Know the Company and Its Values
Before your interview, take some time to research Rapport Guest Services and their core values. Understanding their commitment to exceptional service and a people-first culture will help you align your answers with what they’re looking for. Show them that you share their values of creating rapport and being part of a high-performing team.
✨Showcase Your Customer Service Skills
As a Corporate Receptionist, your ability to connect with people is crucial. Prepare examples from your previous experience where you provided outstanding customer service. Highlight situations where you created a welcoming atmosphere or resolved issues effectively, as this will demonstrate your proactive mindset and strong interpersonal skills.
✨Practice Your Communication Skills
Since excellent communication is essential for this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with a friend or in front of a mirror. Focus on maintaining a friendly tone and positive body language, as these will help you make a memorable first impression.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, opportunities for professional development, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
