At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences and manage various operations.
- Company: Rapport Guest Services, known for its commitment to outstanding hospitality.
- Benefits: Competitive salary, travel discounts, wellness programs, and a permanent contract.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real difference in guest services.
- Qualifications: Experience in hospitality management and a flair for creating memorable experiences.
The predicted salary is between 53000 - 55000 £ per year.
Rapport Guest Services is seeking a Guest Services Manager to lead a talented team of 30 across various operations. This role involves driving exceptional client relationships while ensuring high standards of service delivery in front of house, events, and helpdesk operations.
The ideal candidate will have proven experience in hospitality management and a passion for creating meaningful workplace experiences. Responsibilities include staff leadership, mobilizing contracts, and maintaining compliance with health and safety standards.
The position offers a full-time, permanent contract with a salary of £53,000–£55,000 and numerous benefits, including travel discounts and wellness programs.
Guest Services Leader Mobilisation & VIP Experience employer: Rapport Guest Services
Rapport Guest Services is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture where team collaboration and innovation thrive. Located in a dynamic environment, the company provides extensive benefits such as travel discounts and wellness programmes, ensuring that employees feel valued and supported in their roles. With opportunities for career advancement and a commitment to maintaining high service standards, Rapport Guest Services is the ideal place for those looking to make a meaningful impact in the hospitality industry.
