Guest Experience Lead – Welcome & Service Excellence

Guest Experience Lead – Welcome & Service Excellence

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Rapport Guest Services

At a Glance

  • Tasks: Lead and inspire your team to create unforgettable guest experiences.
  • Company: Rapport Guest Services, a leader in hospitality with a focus on service excellence.
  • Benefits: Health and wellness programs, recognition awards, and a commitment to inclusion.
  • Other info: Join a dynamic team dedicated to elevating service standards.
  • Why this job: Shape the future of guest experiences in a vibrant Central London setting.
  • Qualifications: Experience in hospitality or service environments and a passion for memorable experiences.

The predicted salary is between 30000 - 40000 Β£ per year.

Rapport Guest Services is looking for a Guest Experience & Welcome Lead based in Central London. In this full-time role, you will shape and elevate the guest experience, inspire and lead your team, and build meaningful connections.

The ideal candidate should have a background in hospitality or service-led environments and a passion for creating memorable experiences.

The company offers numerous benefits, including health and wellness programs, recognition awards, and a commitment to inclusion.

Guest Experience Lead – Welcome & Service Excellence employer: Rapport Guest Services

Rapport Guest Services is an exceptional employer that prioritises the well-being and growth of its employees in the heart of Central London. With a vibrant work culture that celebrates diversity and inclusion, team members enjoy comprehensive health and wellness programmes, recognition awards for outstanding performance, and ample opportunities for professional development, making it a truly rewarding place to work for those passionate about hospitality and guest experience.

Rapport Guest Services

Contact Details:

Rapport Guest Services Recruitment Team

We think you need these skills to ace Guest Experience Lead – Welcome & Service Excellence

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Teamwork
Customer Service