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- Tasks: Plan and deliver amazing events while ensuring top-notch quality and client satisfaction.
- Company: Join Rapport, a multi-award-winning company with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and a contributory pension scheme.
- Why this job: Make a real impact in a dynamic environment with endless learning opportunities.
- Qualifications: At least one year of events experience and a proactive, detail-oriented attitude.
- Other info: Be part of a diverse team that values inclusion and community support.
The predicted salary is between 36000 - 60000 £ per year.
We are excited to offer an Event Planner to join the Rapport team in a stunning location with breathtaking views of Glasgow. You will be part of a diverse team who strives to deliver service excellence every single day. Our client is a prominent American multinational investment management and financial services firm that values excellence in service and care for its clients, customers, guests, and service partners.
Contract type: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis, with flexibility for overtime as per business needs)
Employment will be subject to a successful 6-year vetting outcome.
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- Oversee and take ownership of the end‑to‑end planning and delivery of events, ensuring exceptional quality, consistency, and alignment with client expectations.
- Act as the primary escalation point for complex or high‑profile client needs, resolving issues promptly and professionally while maintaining strong stakeholder relationships.
- Manage all meeting and event requests, confirming details, allocating suitable spaces, coordinating logistics, and preparing detailed set‑up information for operational teams.
- Coordinate all client and host requirements, managing updates, changes, or cancellations across relevant teams to ensure seamless execution.
- Monitor service quality and team performance, identifying opportunities to enhance processes and escalating concerns when necessary.
The Ideal Candidate Will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Have at least one year of events experience taking full ownership of the full lifecycle of events in a similar environment (e.g., five-star hotels, corporate establishments, or premium airlines).
- Be proactive, organised, and detail‑oriented, with a positive, can‑do attitude and problem‑solving skills.
- Possess an outgoing personality, easily building rapport with various stakeholders, including VIPs.
- Be a customer‑focused team player recognised for being patient, friendly, and reliable.
About Us
Rapport Guest Services is a multi-award-winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
We will contact applicants within 5-7 working days. Rapport job adverts always gain a high response rate, but we review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Events Planner in Glasgow employer: Rapport Guest Services
Contact Detail:
Rapport Guest Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Planner in Glasgow
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow event planners, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, including photos and testimonials. This visual evidence of your expertise can really set you apart when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission, especially around service excellence and client care. We want to see your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us!
We think you need these skills to ace Events Planner in Glasgow
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for event planning shine through! Share specific experiences that highlight your love for creating memorable events and how you’ve gone above and beyond to ensure client satisfaction.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Events Planner role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how your skills align with our values at Rapport.
Highlight Your Problem-Solving Skills: We value proactive problem solvers! In your application, include examples of challenges you've faced in past events and how you resolved them. This will show us that you can handle high-pressure situations with ease.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes tracking your application super easy!
How to prepare for a job interview at Rapport Guest Services
✨Know Your Events Inside Out
Before the interview, brush up on your knowledge of event planning. Be ready to discuss specific events you've managed, the challenges you faced, and how you overcame them. This shows your experience and gives you a chance to highlight your problem-solving skills.
✨Showcase Your People Skills
As an Events Planner, building rapport is key. Prepare examples of how you've successfully interacted with clients and stakeholders in the past. Highlight your ability to maintain strong relationships, especially under pressure, as this aligns with the company's values.
✨Demonstrate Your Organisational Skills
Be ready to talk about your organisational strategies. Discuss how you manage multiple tasks and ensure every detail is covered for events. You might even want to share a time when your attention to detail made a significant difference in an event's success.
✨Embrace the Company Culture
Familiarise yourself with Rapport's values and culture. During the interview, express how your personal values align with theirs, particularly around service excellence and teamwork. This will show that you're not just a fit for the role, but also for the company.