At a Glance
- Tasks: Deliver exceptional service to VIP guests and manage event bookings with precision.
- Company: Join a multi-award-winning company known for its people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and professional development opportunities.
- Other info: Flexible hours and a supportive environment for personal and professional growth.
- Why this job: Be part of a prestigious team and make a real impact in fine dining hospitality.
- Qualifications: Two years of fine dining experience and excellent communication skills required.
The predicted salary is between 24300 - 29700 £ per year.
Fine Dining Events Ambassador – Rapport Guest Services
Rapport Guest Services is hiring a Fine Dining Events Ambassador to join our team at one of Rapport's most prestigious contracts in Canary Wharf.
The client is one of the Big Four leading audit and accounting firms.
You will play a crucial role in delivering award‑winning service to our clients and their guests.
Employment Type
Full‑time, Permanent
Hours
40 per week (Monday‑Friday; shift rota between 7 AM – 9:30 PM)
What will you get?
- Financial Freedom: Exclusive travel and grocery discounts, life assurance and cash rewards, discounted meals on duty, and discounted membership for the on‑site gym.
- Secure Your Future: Contributory pension scheme.
- Health Matters: Wellness programs, Employee Assistance Program, and digital GP services.
- Thrive Personally & Professionally: Learning and development opportunities.
- Celebrate Excellence: WOW Awards for outstanding contributions.
- Give Back to Community: One paid day off annually to support a cause you’re passionate about.
- Main Responsibilities
- Provide discreet, personalised support to VIP guests with care and confidence.
- Welcome and guide guests, offering a warm and professional experience throughout.
- Manage bookings from start to finish, ensuring accuracy and efficiency at every stage.
- Coordinate closely with the catering team to ensure timely service of food and drinks.
- Respond to guest inquiries swiftly and knowledgeably.
- Maintain a clear, up‑to‑date booking calendar and inbox.
- Balance front‑of‑house duties with essential admin tasks to keep operations running smoothly.
- The Ideal Candidate
- Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- At least two years of experience in fine dining hospitality.
- Confidence and calm in fast‑paced environments, juggling priorities with ease.
- Excellent communication: clear, professional, adaptable to different audiences.
- Build strong, lasting relationships through warmth, attentiveness, and discretion.
- Precision, pride, and attention to smallest detail.
- Proven experience in planning and coordinating high‑profile events or services.
- Proficient with Microsoft Office and event/booking systems.
- Flexible, reliable, solution‑focused—even when plans shift at the last minute.
About Us
Rapport Guest Services is a multi‑award‑winning company delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally.
As part of Compass Group UK&I, we combine a people‑first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive.
We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
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Fine Dining Events Ambassador employer: Rapport Guest Services
Rapport Guest Services is an exceptional employer, offering a vibrant work culture in the heart of Manchester where employees are valued and encouraged to grow. With benefits like travel discounts, health programs, and a contributory pension scheme, team members enjoy a rewarding experience while contributing to the success of a Fortune Global 500 company. Join us to be part of a dynamic team dedicated to delivering outstanding customer experiences and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Fine Dining Events Ambassador
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rapport Guest Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rapport Guest Services
Don't be shy about reaching out to Rapport Guest Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Fine Dining Events Ambassador
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rapport Guest Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rapport Guest Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
