At a Glance
- Tasks: Create and execute exceptional private dining experiences for clients and guests.
- Company: Join a prestigious team at one of the Big Four audit firms in Canary Wharf.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Perfect for high school and college students looking to gain valuable experience.
- Why this job: Be part of a dynamic team delivering award-winning service in a vibrant environment.
- Qualifications: No prior experience required; just bring your passion for hospitality and a positive attitude.
The predicted salary is between 24000 - 36000 £ per year.
As the first point of contact for visitors and senior stakeholders, you will create a welcoming and memorable experience while supporting the day‑to‑day coordination of bookings, meeting preparations, reporting, and client enquiries. The successful candidate will thrive in a fast‑paced corporate setting, demonstrate outstanding attention to detail, and take pride in delivering service excellence to VIP guests and internal clients alike.
This role is ideal for someone who enjoys balancing hospitality and relationship‑building with administrative responsibilities and maintaining high standards across client‑facing spaces.
Type of contract: Full‑time, Permanent
Hours: 40 per week (Monday–Friday, shift rota basis between 7 AM – 10 PM)
Salary: £36,015 per annum
What will you get?
Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, a food allowance!
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
Welcome and host VIP visitors and corporate guests.
Manage Fine Dining reservations and events.
Coordinate reservations preparations and last‑minute client requests.
Maintain a clear and up‑to‑date booking calendar and inbox, providing administrative support and booking confirmations.
Respond to guest inquiries swiftly and knowledgeably, acting as a key point of contact.
Coordinate closely with the catering team to ensure timely service of food and drinks.
Liaise with building management, security, and service providers.
Maintain an exceptional client experience and professional environment at all times.
The ideal candidate will
Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
Be personable, confident, and proactive, with experience in hospitality, corporate reception, guest relations, or workplace services.
Have strong organisational skills, excellent communication, and the ability to manage multiple priorities while delivering outstanding customer service.
About Us
Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at
Fine Dining Ambassador in London employer: Rapport Guest Services
Rapport Guest Services is an exceptional employer, offering a vibrant work culture in the heart of Manchester where employees are valued and encouraged to grow. With benefits like travel discounts, health programs, and a contributory pension scheme, team members enjoy a rewarding experience while contributing to the success of a Fortune Global 500 company. Join us to be part of a dynamic team dedicated to delivering outstanding customer experiences and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Fine Dining Ambassador in London
✨Tip Number 1
Familiarise yourself with fine dining etiquette and service standards. Understanding the nuances of high-end dining will not only impress during interviews but also show your commitment to delivering exceptional service.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in fine dining. Attend events or join online forums where you can connect with others in the field, as personal recommendations can significantly boost your chances.
✨Tip Number 3
Research the client company thoroughly. Knowing their values, culture, and recent achievements will help you tailor your conversations and demonstrate that you are genuinely interested in being part of their team.
✨Tip Number 4
Prepare to showcase your interpersonal skills during the interview. As a Fine Dining Ambassador, your ability to engage with clients and guests is crucial, so be ready to share examples of how you've successfully managed customer interactions in the past.
We think you need these skills to ace Fine Dining Ambassador in London
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and expectations of a Fine Dining Ambassador. Tailor your application to highlight relevant experience in fine dining and customer service.
Craft a Compelling CV:Ensure your CV is up-to-date and showcases your experience in hospitality, particularly in fine dining settings. Highlight any awards or recognitions you've received that demonstrate your commitment to excellent service.
Write a Personalised Cover Letter:Create a cover letter that reflects your passion for fine dining and your understanding of the client’s needs. Mention specific experiences that align with the role and express why you want to work with this prestigious firm.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the fine dining industry.
How to prepare for a job interview at Rapport Guest Services
✨Know the Company
Before your interview, make sure to research the client and their values. Understanding the culture of the Big Four firms will help you align your answers with what they are looking for in a Fine Dining Ambassador.
✨Showcase Your Service Skills
Be prepared to discuss your previous experience in fine dining or hospitality. Highlight specific examples where you provided exceptional service, as this role is all about delivering award-winning experiences.
✨Demonstrate Teamwork
Since you'll be part of a small team, it's important to show that you can work well with others. Share examples of how you've collaborated with colleagues in the past to create memorable events or experiences.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various situations that may arise during events. Think through potential challenges and how you would resolve them while maintaining a high standard of service.
