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- Tasks: Coordinate exciting events from planning to execution, ensuring a fantastic experience for all attendees.
- Company: Join Rapport Guest Services, a multi-award-winning company known for exceptional guest services globally.
- Benefits: Enjoy travel discounts, wellness programs, a pension scheme, and paid community service days!
- Why this job: Be part of a dynamic team that values creativity and excellence in a fast-paced environment.
- Qualifications: 2+ years in event planning, strong admin skills, and proficiency in event management software preferred.
- Other info: We celebrate diversity and are committed to creating opportunities for everyone to thrive.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an Events Coordinator to join our Rapport team, based in the City of London. You will be part of a large and diverse team that supports our client: a Fortune Global 500 company, where excellence and creativity are the norm every single day. Are you someone who thrives working in a fast-paced, task focused role and supporting clients? Join our energetic and established Events team and play a key role in helping our customers to have the best events planning experience, right from the enquiries stage up to the planning and the event day.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis 7 AM – 7 PM, with flexibility based on client needs)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Client Engagement & Communication: Serve as the first point of contact for Hosts, Bookers, and Guests, offering a warm welcome, area introductions, and responding to enquiries to ensure excellent customer satisfaction.
- Event Planning & Coordination: Take full ownership of event logistics from booking through delivery and follow-up, coordinating with clients and stakeholders throughout.
- Collaboration & Partnerships: Work closely with service providers (e.g., catering, hospitality, workplace teams) to manage event needs including diary management, food & beverage, and space allocation.
- On-Site Event Execution: Oversee day-of event operations, directing support staff and ensuring all setup (e.g., seating, AV, signage) meets safety and customer requirements.
- Administrative & System Management: Handle event-related documentation and logistics using event management software, including registration, name badges, invoicing, and close-out tasks.
- Event Innovation & Problem-Solving: Proactively troubleshoot, solve technical issues, and contribute creative ideas to deliver exceptional event experiences.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Have 2 years minimum Event Planning/Coordination experience
- Be proficient in business administration.
- Have experience using event management software programs such as Delphi or Salesforce (preferred).
- Be able to work both independently and in a team environment.
- Possess excellent interpersonal skills on all levels.
- Have a high level of attention to detail.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Events Coordinator (ACEC) employer: Rapport Guest Services
Contact Detail:
Rapport Guest Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Coordinator (ACEC)
✨Tip Number 1
Familiarise yourself with the latest trends in event planning and coordination. Being knowledgeable about current industry standards and innovative ideas can set you apart during interviews, showing that you're proactive and passionate about your role.
✨Tip Number 2
Network with professionals in the events industry, especially those who have experience with large-scale events. Attend local networking events or join online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've successfully handled challenges in past events. This will showcase your ability to think on your feet and adapt to changing circumstances, which is crucial for an Events Coordinator.
✨Tip Number 4
Research Rapport Guest Services and their values thoroughly. Understanding their commitment to inclusion and exceptional service will help you align your responses during interviews, making it clear that you share their vision and ethos.
We think you need these skills to ace Events Coordinator (ACEC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event planning and coordination. Emphasise your skills in client engagement, communication, and any specific software you’ve used, like Delphi or Salesforce.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for events and your understanding of the role. Mention how your values align with Rapport's, such as creating rapport and being innovative.
Highlight Relevant Experience: In your application, detail your previous roles in event planning. Include specific examples of successful events you’ve coordinated and how you managed logistics and client relationships.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Rapport Guest Services
✨Showcase Your Event Planning Experience
Be ready to discuss your previous event planning roles in detail. Highlight specific events you've coordinated, the challenges you faced, and how you overcame them. This will demonstrate your hands-on experience and problem-solving skills.
✨Understand the Company Culture
Familiarise yourself with Rapport's values such as 'Create Rapport' and 'Be Brilliant'. During the interview, reflect these values in your answers to show that you align with their culture and can contribute positively to the team.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life event scenarios. Think of examples where you had to troubleshoot issues on the spot or innovate solutions during an event. This will showcase your quick thinking and creativity.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about the types of events you'll be coordinating or how the team collaborates with service providers. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
