At a Glance
- Tasks: Deliver a 5-star welcome and create memorable guest experiences.
- Company: Join a leading corporate hospitality team in Edinburgh.
- Benefits: Enjoy discounts, wellness support, and learning opportunities.
- Other info: Flexible hours with a focus on inclusion and wellbeing.
- Why this job: Be the face of luxury service and make lasting impressions.
- Qualifications: Experience in 5-star hospitality or premium customer service.
The predicted salary is between 25000 - 30000 £ per year.
Do you know how to turn a great welcome into a memorable experience? We are looking for a polished, energetic, and service‐obsessed Corporate Receptionist to join our Rapport team in Edinburgh. This is the perfect opportunity for someone from a luxury hospitality, airline, private members club, or premium customer service background who thrives on creating exceptional first impressions.
What You'll Be Doing
- Delivering a warm, confident, 5‐star welcome
- Creating memorable guest experiences through personalised service
- Managing visitor arrivals, meeting room support, and guest requests
- Handling calls and enquiries with professionalism and care
- Supporting events and workplace hospitality services
- Building strong relationships with clients, guests, and onsite teams
- Maintaining exceptional presentation standards across front of house
What We're Looking For
- Experience within 5‐star hospitality, luxury retail, corporate reception, or airlines
- A naturally welcoming and professional personality
- Excellent communication and attention to detail
- Someone proactive, organised, and calm under pressure
- A genuine passion for hospitality and service excellence
The Details
40 hours per week. Monday to Friday rota between 7am‐7pm. Flexibility to support occasional evening events.
What You'll Get
- Travel, retail, and lifestyle discounts
- Pension scheme and life assurance
- Wellness support and digital GP access
- Learning and development opportunities
- Recognition and reward programmes
- One paid volunteering day each year
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Corporate Receptionist – 5-Star Corporate Hospitality in Edinburgh employer: Rapport Guest Services
Join our dynamic team in Edinburgh as a Corporate Receptionist, where we pride ourselves on delivering a 5-star hospitality experience. Our inclusive work culture fosters personal and professional growth, offering extensive learning opportunities and wellness support, alongside attractive benefits like travel discounts and a paid volunteering day. With a focus on creating memorable guest experiences, you'll thrive in an environment that values exceptional service and strong relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist – 5-Star Corporate Hospitality in Edinburgh
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how your experience in luxury hospitality aligns with what they stand for. This will help you connect on a personal level during your chat.
✨Tip Number 2
Practice your warm welcome! Since you're aiming for a 5-star experience, rehearse how you'd greet guests and handle enquiries. A confident and polished introduction can set the tone for the entire interaction.
✨Tip Number 3
Showcase your proactive nature by preparing examples of how you've gone above and beyond in previous roles. Whether it’s managing a busy reception or creating memorable guest experiences, these stories will highlight your service obsession.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Corporate Receptionist – 5-Star Corporate Hospitality in Edinburgh
Some tips for your application 🫡
Show Off Your Personality:When you're writing your application, let your personality shine through! We want to see that warm, welcoming vibe that makes you perfect for a 5-star hospitality role. Don't be afraid to show us why you're passionate about creating memorable experiences.
Tailor Your Experience:Make sure to highlight your relevant experience in luxury hospitality or customer service. We love seeing how your background aligns with what we're looking for, so be specific about your roles and achievements that showcase your skills in delivering exceptional service.
Attention to Detail is Key:In the world of corporate reception, every detail matters! Double-check your application for any typos or errors before hitting send. A polished application reflects the high standards we uphold at StudySmarter, and it shows us you care about making a great first impression.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you'll get to see all the details about the role and our company culture. Plus, it helps us keep everything organised and ensures your application gets the attention it deserves.
How to prepare for a job interview at Rapport Guest Services
✨Research the Company
Before your interview, take some time to learn about the company’s values and culture. Understanding their commitment to 5-star hospitality will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Be ready to discuss your background in luxury hospitality or customer service. Prepare specific examples of how you've created memorable experiences for guests, as this will demonstrate your fit for the role.
✨Practice Your Communication Skills
As a Corporate Receptionist, excellent communication is key. Practise answering common interview questions clearly and confidently, focusing on your ability to handle enquiries and manage guest interactions professionally.
✨Dress to Impress
First impressions matter, especially in a 5-star environment. Choose an outfit that reflects professionalism and aligns with the company’s image. This shows you understand the importance of presentation in hospitality.
