At a Glance
- Tasks: Be the friendly face of our company, welcoming clients and managing their queries.
- Company: Join Rapport Guest Services, a diverse and inclusive employer.
- Benefits: Enjoy travel discounts, wellness programs, and endless learning opportunities.
- Other info: Participate in our virtual recruitment event on 19th June for a chance to join us!
- Why this job: Make great first impressions and be part of a supportive team.
- Qualifications: Customer service experience and excellent communication skills are essential.
The predicted salary is between 24000 - 28000 £ per year.
This job is with Rapport Guest Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Are you looking for your next opportunity in a people-focused, professional environment? Do you love creating great first impressions, staying organised, and being part of a supportive team? If so, we'd love to meet you at our upcoming virtual recruitment event on Friday, 19th June between 9.30 AM and 1.30 PM.
We are looking for a corporate receptionist to join our Rapport team at our prestigious client's offices, based in the heart of Edinburgh. If you are passionate about providing great service, then we would love to receive your application.
Type of Contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, shift rota between 7 AM to 7 PM)
If you are shortlisted, we will be in touch with further event details and your time slot - so keep an eye on your inbox (and spam folder, just in case!). Please note, this event has a selective number of spots, therefore candidates are not guaranteed a spot to attend.
Join us at Rapport and be part of a company that values connection, collaboration, and creating a brilliant experience every single day.
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you're passionate about!
Main responsibilities
- Be the first point of contact for all clients and customers arriving to the building.
- Meet, greet, and assist with all queries and/or meetings and events on site.
- Answer and redirect telephone calls and emails as appropriate.
- Set up and manage meeting rooms.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Be a self-starter with experience in a customer-facing role (Customer service skills are essential).
- Possess excellent communication skills at all levels.
- Be proficient in business administration and able to work independently or in a team setting.
- Have a great eye for detail, excellent organisational and time management skills.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Edinburgh Virtual Corporate Reception Recruitment Event - 19th June 2026 employer: Rapport Guest Services
At Rapport Guest Services, we pride ourselves on being an inclusive employer that fosters a supportive and collaborative work environment in the heart of Edinburgh. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, which includes wellness programmes, professional development opportunities, and a focus on community engagement. Join us to be part of a team that values connection and excellence, where your contributions are celebrated and your career can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Edinburgh Virtual Corporate Reception Recruitment Event - 19th June 2026
✨Tip Number 1
Make sure to research Rapport Guest Services before the event. Knowing their values and what they stand for will help you connect with them better. Plus, it shows you're genuinely interested!
✨Tip Number 2
Practice your elevator pitch! You’ll want to make a great first impression, so be ready to introduce yourself confidently and highlight your customer service skills. Keep it short and sweet!
✨Tip Number 3
Dress the part, even if it's a virtual event! Looking professional can boost your confidence and show that you take the opportunity seriously. Remember, first impressions count!
✨Tip Number 4
After the event, don’t forget to follow up! A quick thank-you email can go a long way in keeping you on their radar. And remember, apply through our website for the best chance at landing that role!
We think you need these skills to ace Edinburgh Virtual Corporate Reception Recruitment Event - 19th June 2026
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and how you connect with people.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention specific skills that align with our values at Rapport, like being organised and having a great eye for detail. It shows us you’re serious about the role!
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we’ll keep you updated on the next steps!
How to prepare for a job interview at Rapport Guest Services
✨Know Your Rapport Values
Before the interview, take some time to familiarise yourself with Rapport's core values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with the company culture.
✨Practice Your First Impression
As a corporate receptionist, making a great first impression is key. Practice your greeting and body language in front of a mirror or with a friend. Remember to smile, maintain eye contact, and project confidence. This will help you feel more at ease during the actual event.
✨Prepare for Common Questions
Anticipate questions related to customer service and teamwork, as these are crucial for the role. Prepare thoughtful responses that highlight your experience in similar roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Show Enthusiasm for the Role
During the interview, express your passion for providing excellent service and being part of a supportive team. Share why you’re excited about the opportunity at Rapport and how you can contribute to creating a brilliant experience for clients and customers alike.
