At a Glance
- Tasks: Provide exceptional reception support across premium buildings, ensuring smooth service and guest satisfaction.
- Company: Join a multi-award-winning company with a people-first culture and global reach.
- Benefits: Enjoy travel discounts, wellness programs, pension scheme, and endless learning opportunities.
- Other info: Be part of a fast-growing team that values inclusion and community support.
- Why this job: Experience variety daily while connecting with diverse people in dynamic environments.
- Qualifications: Confident, adaptable individuals with strong communication skills and a positive attitude.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a Network Receptionist to join our team. You’ll be a key part of ensuring smooth, uninterrupted service across the client’s portfolio, stepping in to provide cover during lunches, holidays, training sessions, and the occasional unplanned absence. Flexibility is essential, and there may be times when evening support or bank‑holiday coverage is required. As one of the faces of a prestigious global property management client, you’ll rotate across a network of premium buildings in Regent Street and St James’s. Each location has its own character, from polished concierge desks to lively community spaces and welcoming residential receptions, giving you the chance to experience something new every day. This role is ideal for someone who thrives on variety, enjoys connecting with people, and loves making a positive impact. If you’re energised by dynamic environments and want to be part of a fast‑growing, high‑performing team, this opportunity offers exactly that.
Type of Contract: Full-time, Permanent
Hours: 40 hours per week (shift rota basis; 7:30 AM and 8:00 PM, Monday to Sunday)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Key Responsibilities
- Build a strong understanding of each building in the client’s portfolio to provide confident, flexible support.
- Maintain a positive, adaptable, can‑do attitude across all tasks and locations.
- Anticipate and respond proactively to the needs of clients and visitors.
- Oversee meeting room bookings, ensuring accurate scheduling and smooth room turnarounds.
- Greet and assist all guests with professionalism, warmth, and courtesy.
- Consistently deliver high standards of service.
- Work proactively and efficiently to provide timely, reliable support.
- Manage emails and phone calls promptly and professionally.
What We’re Looking For
- Someone who lives our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- A confident, upbeat individual who adapts quickly and builds rapport with ease.
- A positive, outgoing personality able to engage comfortably with stakeholders at every level.
- Takes pride in personal presentation and demonstrates strong interpersonal skills.
- Excellent computer literacy and communication skills, both written and verbal, with professional phone and email etiquette.
- Self‑motivated, capable of working independently and managing workload effectively.
About Us
Rapport Guest Services is a multi-award‑winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at www.rapportservice.com.
Corporate Receptionist (Dedicated) employer: Rapport Guest Services
Rapport Guest Services is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and professional growth. With opportunities to rotate across prestigious locations in Regent Street and St James’s, employees enjoy a dynamic environment where no two days are the same. The company provides comprehensive benefits, including exclusive discounts, wellness programmes, and a contributory pension scheme, ensuring that team members feel valued and supported in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist (Dedicated)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Rapport Guest Services. Understanding their values and what they stand for will help you connect better during your chat. Plus, it shows you’re genuinely interested!
✨Tip Number 2
Practice your people skills! As a Corporate Receptionist, you'll be the face of the company. So, brush up on your communication and interpersonal skills. Role-play with a friend or family member to get comfortable engaging with different types of people.
✨Tip Number 3
Be flexible and ready to adapt! The job requires covering various shifts and locations, so highlight your flexibility in interviews. Share examples of how you've successfully adapted to changing situations in the past.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It’s a great way to show your enthusiasm and commitment to being part of our dynamic team.
We think you need these skills to ace Corporate Receptionist (Dedicated)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Application:Make sure to customise your application for the Corporate Receptionist position. Highlight your relevant experience and skills that align with the job description, especially your ability to adapt and build rapport.
Be Professional Yet Approachable:While we love a friendly tone, remember to maintain professionalism in your written communication. Use clear language and proper etiquette, as this reflects the high standards we uphold at Rapport Guest Services.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Rapport Guest Services
✨Know the Company Inside Out
Before your interview, take some time to research Rapport Guest Services and their values. Understand their commitment to inclusion and exceptional service standards. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Flexibility
Since the role requires flexibility with shifts and locations, be prepared to discuss your availability and past experiences where you've adapted to changing circumstances. Share specific examples of how you've successfully managed unexpected situations or changes in your previous roles.
✨Demonstrate Your People Skills
As a Corporate Receptionist, you'll be the face of the company. Practice how you would greet guests and handle inquiries with warmth and professionalism. Think about scenarios where you've built rapport quickly and be ready to share those stories during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage multiple tasks. Prepare for situational questions like how you'd handle a busy reception desk or a difficult guest. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
