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- Tasks: Manage client reception and meeting rooms, ensuring a welcoming environment.
- Company: Join Rapport, a dynamic team focused on exceptional client service in Bournemouth.
- Benefits: Enjoy a full-time role with a structured shift rota and a supportive work culture.
- Why this job: Be the face of the company, enhancing client experiences in a vibrant setting.
- Qualifications: No specific qualifications required; just bring your friendly attitude and communication skills.
- Other info: This is a permanent position with opportunities for growth within the company.
The predicted salary is between 24000 - 36000 £ per year.
Join our Rapport team in Bournemouth as a Corporate Receptionist! Collaborate with an American multinational financial services firm and work across 2 buildings with a team of 6.
Our client is an American multinational financial services firm, and you will play a crucial role in managing the client floor reception and meeting room areas across the client campus.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday to Friday; shift rota basis between 7:30am and 6pm, with flexibility as per business needs)
Employment is subject to passing enhanced vetting.
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- Providing a warm welcome experience to all guests, visitors, and clients, escorting them to the required destination within the premises.
- Offering refreshments in the lounge area and maintaining the necessary awareness of the building and local facilities to advise and direct guests appropriately.
- Proactively dealing with enquiries in person, via the telephone, or email in a timely and professional manner.
- Supporting with office administration duties when required (e.g., photocopying, delivering messages, etc.)
- Liaising with other local receptions and service providers to ensure the smooth arrival of the host’s clients.
- Taking part in cross‑training when available.
- Ensuring meeting rooms are set up correctly, according to the booking requirements.
- Monitoring stationary supplies, requesting replenishment as per the agreed procedure, ensuring waste is minimised.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Stronger Together, Walk Tall, Innovative Spirit.
- Ideally have at least one year of experience in a similar role within a five‑star hotel, premium airline, or corporate environment.
- Be welcoming, energetic, highly organised, excellent in planning, confident, innovative, passionate about service, with the ability to multitask and work under pressure.
- Have excellent communication skills in person, via email or by phone.
- Have the ability to work independently and as part of a team, creating rapport with key stakeholders.
- Display operational effectiveness and ensure all standards are adhered to.
- Be familiar with event space setup styles, with strong knowledge of room booking systems, audio‑visual systems and computer skills.
About Us
Rapport Guest Services is a multi‑award‑winning company, delivering front‑and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
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Corporate Receptionist - Bournemouth employer: Rapport Guest Services
Contact Detail:
Rapport Guest Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist - Bournemouth
✨Tip Number 1
Familiarise yourself with the company culture and values of Rapport. Understanding their ethos will help you align your responses during any interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Practice your communication skills, as a Corporate Receptionist needs to interact with clients and colleagues regularly. Consider role-playing scenarios where you greet clients or handle inquiries to build your confidence.
✨Tip Number 3
Research common reception duties and challenges. Being knowledgeable about the typical responsibilities of a receptionist can help you discuss how you would handle specific situations effectively.
✨Tip Number 4
Network with current or former employees of Rapport if possible. They can provide insights into the interview process and what the company values in its reception staff, giving you an edge in your application.
We think you need these skills to ace Corporate Receptionist - Bournemouth
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Corporate Receptionist position. Tailor your application to highlight relevant experience in managing reception areas and client interactions.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in reception or customer service roles. Emphasise skills such as communication, organisation, and multitasking, which are essential for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage a busy reception area and provide excellent client service.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Rapport Guest Services
✨Know the Company
Before your interview, take some time to research the company and its values. Understanding their mission and culture will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Dress Professionally
As a Corporate Receptionist, first impressions matter. Make sure to dress smartly and professionally for your interview. This not only reflects your understanding of the role but also shows respect for the interviewers.
✨Prepare for Common Questions
Anticipate questions related to customer service, handling difficult situations, and managing multiple tasks. Practising your answers can help you feel more confident and articulate during the interview.
✨Showcase Your Communication Skills
As a receptionist, strong communication skills are essential. During the interview, demonstrate your ability to communicate clearly and effectively. Use examples from past experiences to illustrate your skills in this area.