At a Glance
- Tasks: Deliver a 5-star welcome and create memorable guest experiences.
- Company: Join a leading corporate hospitality team in Edinburgh.
- Benefits: Enjoy discounts, wellness support, and learning opportunities.
- Other info: Flexible hours with a supportive and inclusive work environment.
- Why this job: Be the face of luxury service and make lasting impressions.
- Qualifications: Experience in 5-star hospitality or premium customer service.
The predicted salary is between 25000 - 30000 £ per year.
Do you know how to turn a great welcome into a memorable experience? We are looking for a polished, energetic, and service‑obsessed Corporate Receptionist to join our Rapport team in Edinburgh. This is the perfect opportunity for someone from a luxury hospitality, airline, private members club, or premium customer service background who thrives on creating exceptional first impressions.
What You’ll Be Doing
- Delivering a warm, confident, 5‑star welcome
- Creating memorable guest experiences through personalised service
- Managing visitor arrivals, meeting room support, and guest requests
- Handling calls and enquiries with professionalism and care
- Supporting events and workplace hospitality services
- Building strong relationships with clients, guests, and onsite teams
- Maintaining exceptional presentation standards across front of house
What We’re Looking For
- Experience within 5‑star hospitality, luxury retail, corporate reception, or airlines
- A naturally welcoming and professional personality
- Excellent communication and attention to detail
- Someone proactive, organised, and calm under pressure
- A genuine passion for hospitality and service excellence
The Details
40 hours per week. Monday to Friday rota between 7am‑7pm. Flexibility to support occasional evening events.
What You’ll Get
- Travel, retail, and lifestyle discounts
- Pension scheme and life assurance
- Wellness support and digital GP access
- Learning and development opportunities
- Recognition and reward programmes
- One paid volunteering day each year
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Corporate Receptionist – 5-Star Corporate Hospitality employer: Rapport Guest Services
Join our dynamic team in Edinburgh as a Corporate Receptionist, where we pride ourselves on delivering a 5-star hospitality experience. With a strong focus on employee wellbeing and development, we offer a supportive work culture that values inclusivity and personal growth, alongside competitive benefits such as travel discounts, wellness support, and a paid volunteering day each year. This is an exceptional opportunity to thrive in a luxury environment while making meaningful connections with clients and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist – 5-Star Corporate Hospitality
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and what makes them tick. This way, when you walk in for that interview, you can show them you're not just another candidate – you're the perfect fit!
✨Tip Number 2
Practice your warm welcome! As a Corporate Receptionist, your first impression is key. Role-play with a friend or in front of the mirror to nail that confident, friendly greeting. Remember, it’s all about making guests feel special from the moment they arrive.
✨Tip Number 3
Don’t underestimate the power of networking. Connect with people in the industry on LinkedIn or attend local hospitality events. You never know who might have the inside scoop on job openings or be able to put in a good word for you!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that dream job in 5-star hospitality!
We think you need these skills to ace Corporate Receptionist – 5-Star Corporate Hospitality
Some tips for your application 🫡
Show Off Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and service excellence. Remember, we’re looking for someone who can create memorable experiences!
Tailor Your Experience:Make sure to highlight your relevant experience in luxury hospitality or customer service. We love seeing how your background aligns with our 5-star standards, so be specific about your roles and achievements that showcase your skills.
Keep It Professional Yet Warm:Your written application should reflect the polished and professional image we uphold at StudySmarter. Use a friendly tone but maintain professionalism throughout. This balance is key to making a great first impression!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at Rapport Guest Services
✨Show Off Your Warm Welcome
As a Corporate Receptionist, your first impression is key! Practice delivering a warm and confident greeting. Think about how you can make guests feel special right from the moment they walk in. A friendly smile and a genuine welcome can set the tone for their entire experience.
✨Know Your Stuff
Familiarise yourself with the company and its values. Understand what 5-star hospitality means to them. This will help you tailor your responses during the interview and show that you’re genuinely interested in being part of their team.
✨Demonstrate Your Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a guest or client. Highlight your ability to handle requests and manage situations calmly and professionally, as this is crucial in a corporate reception role.
✨Dress to Impress
Since this role is all about presentation, make sure you dress smartly for the interview. Choose an outfit that reflects the polished image of a 5-star environment. This shows that you understand the importance of maintaining exceptional standards across front of house.
