At a Glance
- Tasks: Welcome visitors and manage front-of-house services with a smile.
- Company: Join an award-winning team dedicated to exceptional customer service.
- Benefits: Enjoy travel discounts, health initiatives, and ongoing career development.
- Other info: Flexible hours, supportive culture, and opportunities for personal growth.
- Why this job: Be the friendly face of a professional environment and make lasting impressions.
- Qualifications: Outgoing personality, customer service passion, and Microsoft Office skills required.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting a Corporate Receptionist to join our Rapport team, based in one of our client's offices in the City of London. Our Client is one of London’s most innovative office specialist property regenerators and investors and is well known for its design-led philosophy and creative management approach to development.
If you have great customer service experience and want to join a company that looks after your development, we'd love to see your application!
This is a full-time, permanent role (45 hours per week), Monday to Friday on a shift rota basis from 8 AM to 6 PM.
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- Welcoming guests and ensuring a seamless and personal guest journey
- Acting upon all requests that guests might have in an efficient, friendly and timely manner
- Assisting the building manager and pro‑actively participate in any events at reception area
- Building relationships and being the main point of contact for the office occupiers
- Handling external and internal calls in a professional manner
- Liaising with other departments to ensure efficient communication and guest service, and creating a 'one team' approach to delighting your guests
- Demonstrating flexibility and adaptability when providing ad‑hoc services as and when required
- Adhering to the Rapport and the client's standards at all times
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Have at least one year of Receptionist experience in a similar environment (e.g. hotels, premium airlines or a corporate organisation)
- Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs)
- Have an excellent command of English, verbal and written
- Be creative and proactive, flexible and adaptable, organised and detail-oriented, process-driven, and resourceful with a can‑do attitude
- Have the ability to work under pressure independently and as part of a large team
- Display excellent personal presentation and interpersonal skills
- Have passion to deliver excellent guest service in everything that they do
About Us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
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Corporate Receptionist employer: Rapport Guest Services
Rapport Guest Services is an exceptional employer, offering a vibrant work culture in the heart of Manchester where employees are valued and encouraged to grow. With benefits like travel discounts, health programs, and a contributory pension scheme, team members enjoy a rewarding experience while contributing to the success of a Fortune Global 500 company. Join us to be part of a dynamic team dedicated to delivering outstanding customer experiences and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist
✨Tip Number 1
Get to know the company before your interview! Check out Rapport's website and social media to understand their values and culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Corporate Receptionist, you'll be the face of the company. Role-play with a friend or family member to get comfortable with greeting visitors and handling calls professionally. Confidence is key!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look polished and professional for your interview. Choose an outfit that reflects the company's vibe while still making you feel comfortable and confident.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit for the team at Rapport.
We think you need these skills to ace Corporate Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and outgoing personality shine through. We want to see the real you, so don’t be afraid to express your passion for customer service and hospitality!
Tailor Your Application:Make sure to customise your application to reflect the values of Rapport. Highlight experiences that demonstrate how you create rapport, be brilliant, and show your innovative spirit. This will help us see how you fit into our team!
Be Professional and Polished:Since this role is all about first impressions, ensure your application is well-presented and free from errors. A polished application reflects your attention to detail and professionalism, which are key traits we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Rapport Guest Services
✨Know Your Company
Before your interview, take some time to research Rapport and its values. Understanding their commitment to exceptional customer service and workplace hospitality will help you align your answers with what they’re looking for.
✨Showcase Your Personality
As a Corporate Receptionist, your warm and outgoing personality is key. Be sure to let that shine through during the interview. Share examples of how you've built rapport with clients or colleagues in the past.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like managing a busy reception area or dealing with a difficult visitor. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Dress to Impress
Presentation matters in this role, so make sure you dress professionally for your interview. A polished appearance not only reflects your understanding of the role but also shows your respect for the interview process.
