At a Glance
- Tasks: Be the friendly face of our company, welcoming clients and managing meetings.
- Company: Join a dynamic team at a leading corporate environment focused on excellence.
- Benefits: Enjoy flexible hours, a vibrant workplace, and opportunities for growth.
- Why this job: Perfect for those who love interacting with people and thrive in a fast-paced setting.
- Qualifications: Customer service experience, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Ideal for self-starters looking to make an impact in a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
Although role content may vary, the main responsibilities within these roles are:
- First point of contact for all clients and customers arriving at the building
- Meet, greet, and assist with all meetings and events on site
- Answering and redirecting reception phone calls and emails
- Setting up and managing meeting rooms
The Ideal Candidate
- The ideal candidate should be a self-starter and have experience in a customer service role.
- Customer service skills are essential
- Excellent communication skills at all levels
- Proficiency in business administration
- The ability to work independently as well as in a team
- Strong time management skills
- Strong Microsoft Office skills
- A passion for helping and assisting others
- A high level of attention to detail
Corporate Reception (CVRC) employer: Rapport Guest Services
Contact Detail:
Rapport Guest Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Reception (CVRC)
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what we stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your communication skills, as they are crucial for this role. Consider role-playing scenarios where you greet clients or handle phone calls to build your confidence and ensure you can respond effectively under pressure.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly in Word and Excel. Being proficient in these tools will not only help you manage meeting rooms but also assist in any administrative tasks that may arise.
✨Tip Number 4
Showcase your customer service experience by preparing examples of how you've successfully assisted clients in the past. This will demonstrate your ability to meet the expectations of the role and highlight your passion for helping others.
We think you need these skills to ace Corporate Reception (CVRC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise your communication skills and any previous roles where you were the first point of contact.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your ability to manage multiple tasks. Mention specific examples of how you've successfully handled similar responsibilities in the past.
Highlight Key Skills: In your application, clearly outline your proficiency in Microsoft Office and your time management skills. Use bullet points to make these stand out, as they are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Attention to detail is key for this position, so ensure your application reflects that.
How to prepare for a job interview at Rapport Guest Services
✨Showcase Your Customer Service Skills
Since the role is heavily focused on customer interaction, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in previous roles. This will demonstrate your ability to meet the expectations of the position.
✨Demonstrate Strong Communication Abilities
Effective communication is key for a Corporate Reception role. Practice articulating your thoughts clearly and confidently. You might also want to prepare for questions that assess your ability to communicate with clients and colleagues at all levels.
✨Highlight Your Organisational Skills
As you'll be managing meeting rooms and events, it's important to convey your organisational skills. Discuss any relevant experience you have in scheduling, coordinating events, or managing multiple tasks simultaneously to show you can handle the demands of the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various situations, such as dealing with a difficult client or managing conflicting schedules. This will help you demonstrate your problem-solving abilities and attention to detail.