Corporate Mobile Receptionist (RNTL)

Social network you want to login/join with: col-narrow-left Client: Rapport Guest Services Location: London, United Kingdom Job Category: Other – EU work permit required: Yes col-narrow-right Job Reference: d8577ba7e50a Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: Role Responsibilities Responsibilities will include: Covering all roles across the business (receptionist, switchboard, concierge, floor coordinator, lobby host, helpdesk). Proactively dealing with guest requests in an efficient, friendly, and timely manner, ensuring all business requirements are dealt with promptly and professionally. Handling all external and internal calls in a professional manner. Communicating effectively with other departments and service providers, creating a ‘one team’ approach to delighting our guests. Adopting a flexible and adaptable approach when dealing with ad hoc duties as required, including potential shift or location changes. The Ideal Candidate The successful candidate will: Have front-of-house reception experience in a luxury hotel, premium airline, retail, or a corporate environment. Have the passion and drive to deliver the very highest levels of customer service. Have great interpersonal skills, an outgoing and vibrant personality. Demonstrate the ability to adapt and flex your working style and behaviour to suit the environment of the site you are working at. Demonstrate an excellent command of the English language, both in verbal and written communication. Understand professional etiquette. Possess a high level of attention to detail. Have the ability to work well under pressure and act proactively and intuitively. Be able to travel across London within the M25 (mostly Central London and Canary Wharf). The successful candidates will be offered a very competitive salary package plus a range of staff benefits, including pension, store discounts, and life assurance. Working hours are typically 8 hours per day, 40 hours per week, Monday to Friday, on rotating team shifts, usually between 7 am and 7 pm. Our teams do not work weekends or bank holidays. #J-18808-Ljbffr