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- Tasks: Lead a high-profile Front of House operation and deliver exceptional client service.
- Company: A leading hospitality services firm in vibrant Central London.
- Benefits: Generous food allowance, ongoing development support, and permanent contract opportunities.
- Why this job: Join a dynamic team and make an impact in a brand-new building's launch.
- Qualifications: Strong leadership skills and a passion for exceptional client service.
- Other info: Exciting career growth potential in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality services firm in Central London seeks a Client Services Manager to lead a high-profile Front of House operation. This full-time role involves overseeing operations to deliver exceptional service and developing strong relationships with clients. You will coach a dynamic team and contribute to a brand-new building's launch. The position initially covers maternity leave but is offered as a permanent contract with future opportunities. Attractive benefits include a generous food allowance and ongoing development support.
Client Services Lead - Premium Front of House (London) employer: Rapport Guest Services
Contact Detail:
Rapport Guest Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Lead - Premium Front of House (London)
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in client services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for exceptional service shine through. Share stories that highlight your experience in leading teams and building client relationships.
✨Tip Number 3
Research the company culture! Before any interviews, dive into what makes this hospitality firm tick. Understanding their values will help you tailor your responses and show you're the perfect fit for their team.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience directly. Plus, it shows you're genuinely interested in joining our team and being part of something special.
We think you need these skills to ace Client Services Lead - Premium Front of House (London)
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about delivering exceptional service and building strong client relationships.
Tailor Your Experience: Make sure to highlight your relevant experience in client services and team leadership. We’re looking for someone who can coach a dynamic team, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Avoid fluff and focus on what makes you a great fit for our Front of House operation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Rapport Guest Services
✨Know the Company Inside Out
Before your interview, make sure you research the hospitality services firm thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Client Services Lead, you'll be expected to coach and manage a team. Prepare examples from your past experiences where you've successfully led a team or improved service delivery. Highlight your ability to motivate others and create a positive work environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and client relationship management. Think of specific situations where you’ve handled difficult clients or resolved service issues, and be ready to discuss the outcomes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your enthusiasm for the role. Inquire about the team dynamics, the challenges they face, or how success is measured in this position. This shows that you’re not just interested in the job, but also in contributing to the company’s success.
