At a Glance
- Tasks: Lead key projects and deliver multi-channel campaigns with a talented team.
- Company: Join RAPP, a leading agency known for high client satisfaction since 2002.
- Benefits: Hybrid work model, exposure to industry experts, and opportunities for professional growth.
- Other info: Dynamic role with a chance to learn from top industry professionals.
- Why this job: Shape customer experiences and work on strategic campaigns that reach every household in the UK.
- Qualifications: Experience in direct and digital CRM campaigns, strong relationship-building skills.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Role: Senior Account Manager
Reporting to: Senior Account Director
Hybrid: 3 days in the office / 2 days remote
Duration: Fixed Term Contract, 6 months
The Role
We are looking for a bright and confident Senior Account Manager to work on one of the largest accounts at RAPP. We have had the account since 2002 and the client satisfaction scores have consistently been among the highest in the agency.
Key Responsibilities:
- Taking the lead on key projects; working with the wider team of data planners, planners, analysts, selections, PMs, and the account team to define and scope projects as well as ensure the successful delivery of the final campaign.
- Working across a mix of data driven campaigns across direct channels e.g., DM, email and digital media to deliver multi-channel campaigns.
- Building robust relationships with clients and colleagues across the TVL team and wider agency.
- Working collaboratively with creative teams, the client, and key stakeholders to deliver hardworking and smart creative that delivers against the overarching strategy and objectives.
- Ability to be flexible and adaptive to work across multiple teams and projects.
- Working with the PM team to deliver exceptional work on budget.
The Opportunity
This account is likely to be the most multi-faceted and strategic account you will work on – for three reasons:
- We are the client's out-sourced marketing team, which means we have greater input and direction on the marketing strategy and the communications.
- Part of your job is to communicate to every household and business in the UK – developing campaigns across multiple channels.
- You will get to work and learn from some of the most talented people in the industry, both within our internal team, but also industry experts in strategy, data, research, and behavioural sciences.
This is a unique role. You won’t just get involved in creative communications, you also have the opportunity to shape customer experiences across all channels including digital, F2F and the call centre, building broader marketing skills. You will be involved in the commercials, building business cases, operations, plus exposure to senior stakeholders.
The Requirements
- An established Senior Account Manager, with experience in direct and digital CRM campaigns, across a range of channels, but particularly Email and DM.
- Reporting into and supporting a Senior Account Director, the candidate will have both strong strategic and delivery skills.
- Passionate about data and comfortable working with strategy, data planners and other data teams to deliver exceptional work, that works.
- Proven experience of building strong relationships with clients, different departments, and 3rd parties.
- Excited to deliver dynamic creative work and able to harness our internal talent to optimise creative and design.
- Strategic in approach and understands the need for insights and the importance of a killer creative brief.
- Driven with a natural curiosity to learn, build knowledge and lead teams to deliver responsive and hardworking campaigns.
- Excellent written and oral communication skills and attention to detail.
We are RAPP. And we can’t wait to meet you.
Senior Account Manager (6 months) in London employer: RAPP
At RAPP, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and creativity. As a Senior Account Manager, you'll have the unique opportunity to work on one of our largest accounts, engaging with talented professionals and industry experts while enjoying a hybrid work model that promotes work-life balance. With a strong focus on employee growth and development, we provide the resources and support needed for you to thrive in your career and make a meaningful impact in the marketing landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager (6 months) in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Senior Account Manager role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of your past successes in managing campaigns and building client relationships. Let them see how you can bring value to their team.
✨Be Ready for the Interview
Prepare for those tricky interview questions by practising your responses. Think about how your experience aligns with the job description and be ready to discuss your strategic approach to campaigns and data-driven decisions.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at RAPP.
We think you need these skills to ace Senior Account Manager (6 months) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience with direct and digital CRM campaigns, especially in Email and DM. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for data-driven campaigns and your ability to build strong relationships. Let us know why you're excited about this unique opportunity at RAPP.
Showcase Your Strategic Thinking:In your application, demonstrate your strategic approach to marketing. Share examples of how you've used insights to shape campaigns and deliver exceptional results. We love seeing candidates who think outside the box!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at RAPP
✨Know the Account Inside Out
Before your interview, make sure you research the account you'll be managing. Understand its history, key metrics, and what has made it successful over the years. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Relationship-Building Skills
As a Senior Account Manager, building strong relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss specific strategies you used to maintain and enhance these connections.
✨Demonstrate Your Data Savvy
Since this role involves working with data-driven campaigns, brush up on your knowledge of CRM and data analytics. Be prepared to discuss how you've used data to inform your strategies and improve campaign performance in previous roles.
✨Prepare for Creative Collaboration
This position requires working closely with creative teams. Think of examples where you've collaborated on creative projects and how you contributed to the overall strategy. Highlight your ability to harness internal talent to deliver exceptional work.
