Delivery Manager

The Delivery Manager takes a central role in planning, executing, and delivering production and technology-based projects at RAPP for the Volkswagen brand. The role’s main responsibilities are to:

• Lead the project execution of CGI-based campaigns and local production packages.
• Assist in the development of global governance models/deliverables.
• Play a role in helping to build technology platforms for the brand’s transformational road map.

The Delivery Manager plays a key role in developing relationships with central clients and local markets to produce realistic project plans and to deliver impactful campaigns. Success in this role is related to both being effective with clients and local agency teams, but also internally to drive project plans and to solve problems as they come. This role is ideal for an ambitious Account or Project Manager with 3-4 years of agency experience who wants to work closely with a global leading brand and/or wants to be part of the future of content strategy/creation/production.

YOUR RESPONSIBILITIES

• Supporting high impact projects while managing internal teams and senior client stakeholders.
• Developing complex project timings and presenting to external stakeholders.
• Serving as the connecting tissue between internal departments and client teams.
• Meeting and presenting new campaigns and processes to local markets.
• Monitoring and reviewing production requests from the markets.
• Partnering with internal teams to ensure resourcing projects are done so in good time and the team are fully informed of the deliverables using a range of tools.
• Fully monitor project risks and issues, ensuring where required that actions are in place to resolve or mitigate, escalating at the earliest opportunity when required.
• Supporting Technical Project Manager in management of platform-based projects.
• Support and collaborate with various internal departments across all stages of the project.

RELEVANT SKILLS AND EXPERIENCE

• An understanding of the production process.
• An understanding of the planning and creative process.
• Solid experience in digital production and content development with a track record in digital, social, and data-driven marketing projects.
• Experience in working in Global/Local operating models with adaptation and orchestration of centrally produced assets.
• Strong communication skills with the ability to communicate with stakeholders at all levels.
• Strong attention to detail.
• Strong relationship-building skills, including the ability to manage expectations.
• Automotive experience is a bonus but not a must-have.

REPORTING LINES

Capability & Delivering – Business Director

KPIs

• Successful onboarding of markets to new global way of working.
• Completing relevant milestones on production plans.
• Tangible impact on global governance deliverables.
• Positive client feedback.
• Team and collaboration: 360 feedback.

Recruitment process

We’re not a 9 stage interview process agency. We like to keep recruitment swift, lean and individual and find that 2 or 3 stages gives all parties the opportunity to get to know each other. Plus we have a team on hand to answer questions throughout the process. We are RAPP. And we can’t wait to meet you.