At a Glance
- Tasks: Lead quality initiatives and ensure compliance in a dynamic tech environment.
- Company: Join Rapiscan Systems, a global leader in advanced detection technologies.
- Benefits: Competitive salary, career development, and a chance to make an impact.
- Other info: Collaborative culture with opportunities for continuous improvement and leadership.
- Why this job: Shape the future of quality assurance in critical security solutions.
- Qualifications: Degree in relevant field and extensive experience in Quality Assurance.
The predicted salary is between 45000 - 55000 £ per year.
Rapiscan Systems, a global leader in advanced detection technologies, delivers high‑performance cargo, vehicle, and security inspection solutions for critical infrastructures including ports, borders, military environments, and high‑security facilities.
The Quality Assurance Manager supports the execution of the strategic quality plan across the Stoke operation, ensuring quality leadership, compliance, process excellence, and continuous improvement. The role provides cross‑functional quality support to customers, suppliers, internal teams, and partners.
Responsibilities:- Support the execution of the strategic quality plan across the operation.
- Lead continuous improvement initiatives to enhance product and process quality.
- Manage the customer quality interface, ensuring requirements are understood and met.
- Lead complaint handling, root‑cause analysis, corrective and preventive actions.
- Provide supplier quality oversight, including data analysis and capability reviews.
- Develop, implement, and maintain Quality Management Systems (ISO9001, AS9100, ISO14001).
- Provide quality leadership in new product introduction activities and reliability assessments.
- Analyse quality metrics, report findings, and drive COPQ (Cost of Poor Quality) reduction.
- Deliver quality training programmes across the organisation.
- Lead process capability assessment, control plan development, audits, and improvements.
- Oversee the creation and auditing of inspection processes, test plans, and quality documentation.
- Support team development, performance reviews, coaching, and succession planning.
- Collaborate with Service, Install, and Commissioning teams to ensure feedback loops and lessons learned.
- Contribute to departmental budget planning and site‑wide quality improvement initiatives.
- Support environmental compliance and ISO14001 practices.
- Uphold company values with strong communication, leadership, and integrity.
- Degree in Quality, Manufacturing, Engineering, Electronics, or similar field.
- Proven extensive years’ experience in a senior Quality Assurance role, preferably in Aerospace, Medical, or Automotive.
- Strong knowledge of ISO9001, AS9100C/D, ISO14001.
- Six Sigma Brown or Black Belt preferred.
- Experience with Lean methodologies and continuous improvement.
- Proven ability to drive cultural and operational change.
- Strong leadership and communication skills within a medium‑sized business environment.
Quality Assurance Manager - Stoke on Trent in Stoke-on-Trent employer: Rapiscan Systems
Contact Detail:
Rapiscan Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager - Stoke on Trent in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Quality Assurance Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its quality standards. Familiarise yourself with their products and processes, especially those related to ISO9001 and AS9100. We want you to walk in confident, ready to discuss how your experience aligns with their needs.
✨Tip Number 3
Showcase your continuous improvement mindset! Be ready to share specific examples of how you've led initiatives in past roles. We love hearing about real-life applications of Lean methodologies and Six Sigma principles, so make sure to highlight those experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates who can contribute to our quality leadership and compliance efforts.
We think you need these skills to ace Quality Assurance Manager - Stoke on Trent in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Assurance Manager role. Highlight your experience with ISO standards and any relevant continuous improvement initiatives you've led. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how you can contribute to our strategic quality plan. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or driven quality initiatives in previous roles. Numbers and metrics can really make your application stand out to us.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Rapiscan Systems
✨Know Your Quality Standards
Make sure you brush up on ISO9001, AS9100, and ISO14001 before the interview. Being able to discuss these standards confidently will show that you understand the core requirements of the role and can lead quality initiatives effectively.
✨Showcase Continuous Improvement Experience
Prepare specific examples of how you've led continuous improvement initiatives in your previous roles. Highlight any Six Sigma or Lean methodologies you've applied, as this will demonstrate your ability to enhance product and process quality.
✨Understand the Company’s Products
Research Rapiscan Systems and their inspection solutions. Knowing their products and the industries they serve will help you tailor your answers and show genuine interest in the company’s mission and values.
✨Prepare for Scenario-Based Questions
Expect questions about handling customer complaints and conducting root-cause analysis. Think of scenarios where you've successfully resolved quality issues and be ready to explain your thought process and the outcomes.