Quality Assurance Manager in Stoke-on-Trent

Quality Assurance Manager in Stoke-on-Trent

Stoke-on-Trent Full-Time 36000 - 60000 £ / year (est.) No home office possible
Rapiscan Systems

At a Glance

  • Tasks: Lead quality initiatives and ensure compliance across operations for top-notch products.
  • Company: Join Rapiscan Systems, a global leader in advanced detection technologies.
  • Benefits: Competitive salary, career growth, and opportunities to make a real impact.
  • Why this job: Be at the forefront of quality assurance in critical security solutions.
  • Qualifications: Degree in relevant field and extensive experience in Quality Assurance required.
  • Other info: Dynamic role with a focus on continuous improvement and leadership development.

The predicted salary is between 36000 - 60000 £ per year.

Rapiscan Systems, a global leader in advanced detection technologies, delivers high‑performance cargo, vehicle, and security inspection solutions for critical infrastructures including ports, borders, military environments, and high‑security facilities.

Role Overview

The Quality Assurance Manager supports the execution of the strategic quality plan across the Stoke operation, ensuring quality leadership, compliance, process excellence, and continuous improvement. The role provides cross‑functional quality support to customers, suppliers, internal teams, and partners.

Responsibilities

  • Support the execution of the strategic quality plan across the operation.
  • Lead continuous improvement initiatives to enhance product and process quality.
  • Manage the customer quality interface, ensuring requirements are understood and met.
  • Lead complaint handling, root‑cause analysis, corrective and preventive actions.
  • Provide supplier quality oversight, including data analysis and capability reviews.
  • Develop, implement, and maintain Quality Management Systems (ISO9001, AS9100, ISO14001).
  • Provide quality leadership in new product introduction activities and reliability assessments.
  • Analyse quality metrics, report findings, and drive COPQ (Cost of Poor Quality) reduction.
  • Deliver quality training programmes across the organisation.
  • Lead process capability assessment, control plan development, audits, and improvements.
  • Oversee the creation and auditing of inspection processes, test plans, and quality documentation.
  • Support team development, performance reviews, coaching, and succession planning.
  • Collaborate with Service, Install, and Commissioning teams to ensure feedback loops and lessons learned.
  • Contribute to departmental budget planning and site‑wide quality improvement initiatives.
  • Support environmental compliance and ISO14001 practices.
  • Uphold company values with strong communication, leadership, and integrity.

Candidate Requirements

  • Degree in Quality, Manufacturing, Engineering, Electronics, or similar field.
  • Extensive proven experience in a senior Quality Assurance role, preferably in Aerospace, Medical, or Automotive.
  • Strong knowledge of ISO9001, AS9100C/D, ISO14001.
  • Six Sigma Brown or Black Belt preferred.
  • Experience with Lean methodologies and continuous improvement.
  • Proven ability to drive cultural and operational change.
  • Strong leadership and communication skills within a medium‑sized business environment.

Quality Assurance Manager in Stoke-on-Trent employer: Rapiscan Systems

Rapiscan Systems is an exceptional employer, offering a dynamic work environment in Stoke that fosters innovation and continuous improvement. With a strong commitment to employee development, we provide comprehensive training programmes and opportunities for career advancement, all while upholding our core values of integrity and leadership. Join us to be part of a global leader in advanced detection technologies, where your contributions directly impact critical infrastructures and enhance safety worldwide.
Rapiscan Systems

Contact Detail:

Rapiscan Systems Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Assurance Manager in Stoke-on-Trent

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its quality standards. Be ready to discuss how your experience aligns with their needs, especially around ISO9001 and continuous improvement initiatives.

✨Tip Number 3

Showcase your leadership skills! During interviews, share examples of how you've led teams through quality improvements or managed customer interfaces. This will highlight your fit for the Quality Assurance Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Quality Assurance Manager in Stoke-on-Trent

Quality Management Systems (ISO9001, AS9100, ISO14001)
Continuous Improvement
Root Cause Analysis
Data Analysis
Complaint Handling
Supplier Quality Oversight
Process Capability Assessment
Lean Methodologies
Six Sigma (Brown or Black Belt)
Quality Training Programmes
Communication Skills
Leadership Skills
Collaboration
Performance Reviews
Environmental Compliance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Quality Assurance Manager role. Highlight your experience with ISO standards and any continuous improvement initiatives you've led. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how you can contribute to our strategic quality plan. Keep it engaging and relevant to the role.

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive quality improvements. Use metrics where possible to show the impact of your work. Numbers speak volumes!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Rapiscan Systems

✨Know Your Quality Standards

Make sure you brush up on ISO9001, AS9100, and ISO14001 before the interview. Being able to discuss these standards confidently will show that you understand the core requirements of the role and can lead quality initiatives effectively.

✨Showcase Continuous Improvement Experience

Prepare specific examples of how you've led continuous improvement initiatives in your previous roles. Highlight any Lean methodologies or Six Sigma projects you've been involved in, as this will demonstrate your ability to drive change and enhance product quality.

✨Understand the Company’s Products

Research Rapiscan Systems and their inspection solutions. Familiarise yourself with their products and the industries they serve. This knowledge will help you tailor your responses and show that you're genuinely interested in contributing to their mission.

✨Prepare for Scenario-Based Questions

Expect questions about handling customer complaints, conducting root-cause analysis, and implementing corrective actions. Think of real-life scenarios where you've successfully navigated these challenges, as this will illustrate your problem-solving skills and leadership capabilities.

Quality Assurance Manager in Stoke-on-Trent
Rapiscan Systems
Location: Stoke-on-Trent

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