Sales Administrator - Europe and House Accounts in Salfords

Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

Responsibilities

• Working closely with the Sales Director in all aspects of customer and distributor contact providing administrative support through the full sales lifecycle
• Creating, editing and managing sales paperwork for Order Processing
• Liaising with various departments of our worldwide groups for technical queries, order processing and follow up.
• Providing help and problem solving on Sales Orders, amendments and/or cancellations.
• Liaising with Sales Operations/Logistics/Service and Projects departments to provide key information to customers and/or distributors.
• Liaising with factories across the world for key sales information
• Managing the upkeep of our opportunity system record using Microsoft Dynamics CRM
• Assisting with paperwork required for tenders
• Creating, editing and managing quotes
• Working with marketing to help create and maintain promotional documents
• Willingness to grow the role and begin to take ownership of sales in the future for certain product groups.
• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Must demonstrate high organisation skills
• Must demonstrate clear communication skills both verbal and written
• Demonstrate behaviour consistent with the company’s Code of Ethics and Conduct.
• Duties may be modified or assigned at any time to meet the needs of the business
• Some travel may be expected in UK and across Europe
• Ability to work from office based in Salfords, Redhill
• Sometimes may need to join virtual calls outside of the traditional 9am – 5pm timelines

Qualifications

• Experience of working with computerised systems essential
• Experience of Sales CRM
• Confidence and experience in learning new in-house IT systems for various sales administrative tasks
• Able to work on their own initiative and take responsibility for meeting deadlines and prioritising workload
• Must have high organisation skills
• Must have strong communication skills both verbal and written
• Advantageous if they have experience in a sales office environment
• Advantageous if worked for a global company before
• Advantageous if have provided administrative duties for Europe region
• Being able to speak additional European languages would also be an advantage

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anaesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defence, aerospace, medical and industrial markets, among others.