At a Glance
- Tasks: Support the Sales Team with order processing and exceptional customer service.
- Company: Join a global leader in detection technology with a commitment to innovation.
- Benefits: Career progression opportunities, training provided, and a dynamic work environment.
- Other info: Fast-paced role with potential for growth into a full sales position.
- Why this job: Be part of a team that combats global challenges while developing your career.
- Qualifications: Sales administration experience and proficiency in computer systems preferred.
The predicted salary is between 25000 - 35000 € per year.
Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection solutions for ports, borders, military sites, high-security facilities, and checkpoints. Our systems help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. Our commitment to innovation, imaging excellence, and uncompromising quality ensures best-in-class performance, reliability, and operator satisfaction.
We are seeking a proactive and professional Sales Administrator to join our growing team. This pivotal role supports the Sales Team in achieving targets and meeting deadlines by ensuring accurate and timely order processing while delivering exceptional customer service. This is a fast-paced position ideal for someone with prior sales administration experience. You will interact with Sales Managers, Directors, and multiple departments across our global organization. For the right candidate, this role offers potential career progression into a full sales position.
- Provide administrative support to Export Sales Managers and Directors from initial enquiry through quotation, order processing, and after-sales care.
- Liaise with internal departments to resolve technical queries and ensure smooth order processing.
- Manage amendments, cancellations, and problem-solving for sales orders.
- Coordinate with Sales Operations and logistics teams to update customers and distributors on order status.
- Maintain accurate records in Microsoft Dynamics CRM.
- Proficient in using computer-based systems; CRM experience is advantageous (training provided).
- Previous experience in a sales office environment preferred.
- Export sales experience is desirable.
Online And Phone Order Clerk in Salfords employer: Rapiscan Systems
Rapiscan Systems is an exceptional employer, offering a dynamic work environment in Salfords, Surrey, where innovation and quality are at the forefront of our mission. Employees benefit from a supportive culture that encourages professional growth, with opportunities for career advancement into sales roles, while being part of a global team dedicated to making a difference in security technology. Our commitment to employee development, coupled with a fast-paced and collaborative atmosphere, makes us an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Online And Phone Order Clerk in Salfords
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Rapiscan Systems and understand their products and values. This will help you tailor your answers and show that you're genuinely interested in the company and the role.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. Focus on common questions for sales administration roles, and don’t forget to highlight your customer service skills!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Online And Phone Order Clerk in Salfords
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight any relevant experience in sales administration and customer service, and don’t forget to mention your familiarity with CRM systems like Microsoft Dynamics.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your proactive approach and how you can support the Sales Team in achieving their targets.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've successfully managed order amendments or resolved customer queries in the past. This will show us that you can handle the fast-paced environment we thrive in.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Rapiscan Systems
✨Know the Company Inside Out
Before your interview, take some time to research Rapiscan Systems. Understand their products, values, and recent developments in detection technology. This will not only show your interest but also help you tailor your answers to align with their mission.
✨Showcase Your Sales Administration Skills
Be ready to discuss your previous experience in sales administration. Highlight specific examples where you successfully managed order processing or resolved customer queries. Use metrics if possible to demonstrate your impact, like how you improved order accuracy or reduced processing time.
✨Prepare for Technical Questions
Since the role involves liaising with various departments and resolving technical queries, brush up on any relevant technical knowledge. Be prepared to discuss how you would handle specific scenarios related to order amendments or cancellations, showcasing your problem-solving skills.
✨Demonstrate Your Customer Service Mindset
Exceptional customer service is key in this role. Think of examples where you went above and beyond for a customer or resolved a challenging situation. Convey your proactive approach and how you ensure customer satisfaction, as this aligns perfectly with what Rapiscan Systems values.
