At a Glance
- Tasks: Install, maintain, and service advanced detection systems across Bulgaria.
- Company: Join Rapiscan, a global leader in cutting-edge detection technology.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Extensive travel required; work independently and collaborate with a global team.
- Why this job: Make a real impact in security while travelling and solving complex challenges.
- Qualifications: Fluent in Bulgarian, with 5+ years in technical support and a relevant degree.
The predicted salary is between 35000 - 45000 £ per year.
Rapiscan is a global leader in detection technology, delivering advanced cargo and vehicle inspection systems for ports, borders, military sites, and high-security facilities. Our solutions support the fight against terrorism, smuggling, illegal immigration, and trade fraud through innovative X-ray technologies and best-in-class imaging performance.
We are seeking a Bulgarian-speaking Field Service Engineer to ensure the optimal performance of Rapiscan systems across Bulgaria. This role requires strong diagnostic and troubleshooting capabilities, the ability to work independently, and a proactive approach to customer service. This is a field-based position involving extensive travel (up to 100%, both domestic and international). The role will be based in the UK with regular travel to Bulgaria.
Key Responsibilities- Perform installation, maintenance, and servicing of Rapiscan systems as directed.
- Ensure all service activities meet contractual response times and reporting standards.
- Communicate effectively with customers during preventative and corrective maintenance visits.
- Coordinate with internal teams to ensure timely delivery of parts and materials.
- Maintain field service tools, test equipment, and documentation.
- Provide accurate and timely reporting via Oracle and mobile systems.
- Support and collaborate with other Field Service Engineers when required.
- Adhere to company safety standards and operational procedures.
- Manage service documentation in line with company policies.
- Remain on-call and utilise company-provided tools (laptop, phone) as needed.
- Fluency in Bulgarian (essential), with good English communication skills.
- Minimum 5 years of experience supporting complex technical equipment in a service environment.
- Degree in Electronic Engineering, Electrical Engineering, or related technical discipline (or equivalent experience).
- Strong knowledge of electronic, mechanical, and digital systems.
- Experience with networking, software/firmware, and database systems.
- Ability to manage both technical and administrative responsibilities effectively.
- Proficiency in Microsoft Office; experience with ERP systems (e.g., D365) preferred.
- Self-sufficient, with strong problem-solving and decision-making skills.
Field Services Engineer - Bulgarian Speaking in Liverpool employer: Rapiscan Systems
Rapiscan is an exceptional employer, offering a dynamic work environment where innovation meets purpose. As a Field Services Engineer, you will not only contribute to vital security solutions but also enjoy extensive travel opportunities across Bulgaria and beyond, fostering both personal and professional growth. With a strong emphasis on employee development and a collaborative culture, Rapiscan ensures that every team member is equipped with the tools and support needed to excel in their role.
