At a Glance
- Tasks: Install, maintain, and troubleshoot advanced detection systems for security applications.
- Company: Join a global leader in cutting-edge detection technology.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in a dynamic environment.
- Other info: Travel up to 90% nationally and internationally, with excellent career growth potential.
- Why this job: Make a real difference in global security while working with innovative technology.
- Qualifications: Engineering qualification and strong understanding of mechanical and electrical systems required.
The predicted salary is between 35000 - 45000 £ per year.
Rapiscan Systems is a global leader in detection technology, delivering cutting-edge cargo and vehicle inspection solutions for ports, borders, military installations, high-security facilities, and checkpoints. Our systems play a vital role in helping governments and organisations combat terrorism, drug trafficking, illegal immigration, and trade fraud. We offer a wide range of scanning configurations using low-, medium-, and high-energy X-ray technologies—often in combination—to meet diverse security needs. Our commitment to innovation, imaging excellence, and reliability ensures our customers can detect threats and contraband with confidence.
About the Role
We are looking for a skilled Field Service Engineer to support our Cargo Vehicle Inspection (CVI) and RTT X-ray Scanning systems for the South coastline. This is a hands-on, customer-facing role that involves installation, maintenance, troubleshooting, and repair of complex detection systems. You will serve as a technical expert and liaison, ensuring optimal system performance and customer satisfaction.
Key Responsibilities
- Conduct maintenance, repairs, and overhauls on CVI and RTT X-ray scanning systems.
- Diagnose and resolve faults across mechanical, electrical, hydraulic, and software components.
- Provide third-line technical support to site engineers, distributors, and customer representatives.
- Support defect liability and post-acceptance phases for mobile and airport cargo equipment.
- Participate in the installation of static, gantry, and portal systems as part of a project team.
- Travel nationally and internationally up to 90% of the time, including to challenging environments (with appropriate remuneration).
- Complete service documentation, engineering change requests, and maintain accurate records in internal databases.
What We’re Looking For
- Recognised engineering qualification (BTEC, City Guilds, HNC or equivalent).
- Strong understanding of hydraulic, electrical, and electromechanical systems.
- Knowledge of IT networking (CCNP or equivalent preferred).
- Experience with integrated systems including PLCs, high-voltage systems, and/or radar.
- Flexibility to travel globally, often at short notice.
- Previous experience in a similar field-based engineering role, particularly in international or high-security environments, is highly desirable.
Field Service Engineer Installation/Service in Kent employer: Rapiscan Systems
Rapiscan Systems is an exceptional employer, offering a dynamic work environment where innovation and excellence are at the forefront of our mission to enhance global security. As a Field Service Engineer, you will benefit from extensive travel opportunities, hands-on experience with cutting-edge technology, and a culture that prioritises professional growth and development. Our commitment to employee satisfaction is reflected in our supportive team atmosphere and the chance to make a meaningful impact in high-stakes environments.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer Installation/Service in Kent
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rapiscan Systems on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss your experience with hydraulic, electrical, and electromechanical systems. We want to see how you can apply your knowledge to real-world problems!
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of specific examples where you diagnosed and resolved faults in complex systems. This will demonstrate your hands-on experience and technical expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Rapiscan Systems.
We think you need these skills to ace Field Service Engineer Installation/Service in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background in engineering, especially with hydraulic and electrical systems, aligns with what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with detection technology and how your previous experiences make you a great fit for our team. We love hearing your story!
Showcase Your Technical Skills:Don’t forget to mention any specific technical skills or qualifications you have, like your understanding of IT networking or experience with PLCs. We’re keen on seeing how you can contribute to our innovative solutions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Rapiscan Systems
✨Know Your Tech
Make sure you brush up on your knowledge of hydraulic, electrical, and electromechanical systems. Be ready to discuss specific technologies you've worked with, especially any experience with X-ray scanning systems or integrated systems like PLCs. This will show that you're not just familiar with the theory but have practical experience too.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved faults in previous roles. Think about specific challenges you faced and how you overcame them. This is crucial for a hands-on role like this, so be ready to demonstrate your troubleshooting process.
✨Highlight Your Customer Interaction Experience
Since this role is customer-facing, it's important to convey your ability to communicate effectively with clients. Share experiences where you’ve provided technical support or liaised with customers, ensuring their satisfaction. This will help illustrate your interpersonal skills and commitment to service excellence.
✨Be Ready to Discuss Travel Flexibility
Given the travel requirements of the job, be prepared to talk about your flexibility and willingness to travel, even at short notice. If you have past experiences travelling for work, share those stories to demonstrate your adaptability and readiness for the role.
