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- Tasks: Provide technical support and maintenance for advanced cargo inspection systems.
- Company: Join Rapiscan Systems, a leader in detection technology.
- Benefits: Competitive salary, travel opportunities, and hands-on experience.
- Other info: Dynamic role with opportunities for growth and travel across the Southern coastline.
- Why this job: Make a difference by combating threats and ensuring safety at key locations.
- Qualifications: Technical skills in engineering and problem-solving abilities required.
The predicted salary is between 30000 - 40000 £ per year.
Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud.
We are seeking a skilled and dedicated Field Service/Support Engineer to provide high-visibility technical support for our Cargo Vehicle Inspection (CVI) and RTT X-ray Detection Scanner systems across Southern coastline, Folkstone, Dover and Portsmouth. This role involves on-site installation, diagnostics, maintenance, and repair of complex equipment and systems, ensuring optimal operational quality and customer satisfaction.
- Deliver on-site support for CVI and RTT systems, including installation, troubleshooting, maintenance, and overhaul of hardware and software components.
- Diagnose and resolve technical issues across hydraulic, electrical, electro-mechanical, and IT subsystems.
- Act as the primary technical liaison between the company and customers, providing guidance on system operation and maintenance.
- Respond to third-line technical support requests from field engineers, distributors, and customer representatives.
- Provide post-acceptance and defect liability support for mobile and airport cargo inspection systems.
- Participate in the installation of static, gantry, and portal CVI/RTT systems as part of a dedicated team.
- Maintain accurate technical documentation, including service reports, engineering change requests, and database entries.
- Travel including Euro Tunnel, Dover to Poole.
Locations
Night Field Service Engineer in Kent, Maidstone employer: Rapiscan Systems
Contact Detail:
Rapiscan Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Field Service Engineer in Kent, Maidstone
✨Tip Number 1
Network like a pro! Reach out to professionals in the field of detection technology and engineering. Attend industry events or join online forums where you can connect with others who might know about job openings or can give you insider tips.
✨Tip Number 2
Show off your skills! If you have experience with CVI or RTT systems, make sure to highlight that in conversations. Be ready to discuss specific projects or challenges you've tackled, as this will demonstrate your expertise and problem-solving abilities.
✨Tip Number 3
Don’t just apply – engage! When you find a job on our website, take the time to follow up with a friendly email or LinkedIn message to the hiring manager. Express your enthusiasm for the role and mention how your skills align with their needs.
✨Tip Number 4
Prepare for the technical interview! Brush up on your knowledge of hydraulic, electrical, and IT subsystems. Be ready to tackle some practical scenarios or troubleshooting questions that might come up during the interview process.
We think you need these skills to ace Night Field Service Engineer in Kent, Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Night Field Service Engineer role. Highlight relevant experience with technical support, installation, and maintenance of complex systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with detection technology and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Show Off Your Technical Skills: In your application, don’t forget to showcase your technical skills, especially in hydraulic, electrical, and IT subsystems. We’re looking for someone who can hit the ground running, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at Rapiscan Systems
✨Know Your Tech Inside Out
Make sure you brush up on the technical aspects of the CVI and RTT systems. Be prepared to discuss your experience with installation, diagnostics, and maintenance of similar equipment. This will show that you’re not just familiar with the technology but can also handle the complexities involved.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical issues in the past. Think about specific challenges you've faced with hydraulic, electrical, or IT subsystems and how you overcame them. This will demonstrate your ability to think on your feet and provide effective solutions.
✨Emphasise Customer Interaction
Since this role involves acting as a liaison between the company and customers, be ready to talk about your experience in customer service. Highlight instances where you’ve provided guidance or support, and how you ensured customer satisfaction. This will show that you understand the importance of communication in a technical role.
✨Be Ready for Travel Questions
Given the travel requirements for this position, be prepared to discuss your flexibility and willingness to travel. Mention any previous experiences that involved travel for work, and how you managed your time effectively while on the road. This will reassure them that you’re committed to fulfilling the role’s demands.